1. Join Date : Aug 2015
    Posts : 24
    windows10
       05 Aug 2016 #1

    Log-in Pin is incorrect after Anniversary update


    After the Windows 10 Anniversary update, when I try to sign in with my pin, it says the pin I entered is incorrect.
    I know it is the correct pin number. It's the same pin I've used since installing Windows 10.
    I have to sign in using my password. I want to go back to using my pin, but I can't change the pin, since don't know what it thinks my old pin is. I understand others are having the same problem.

    Any suggestions would be appreciated.

    Mary
      My System SpecsSystem Spec

  2.    05 Aug 2016 #2

    Here's a WindowsReport story from 2015 on this topic but obviously unrelated to Anniversary Update. Looks like some good suggestions in there, though so you may want to give them a try. As far as precise fixes or workarounds go, other folks are indeed reporting this problem but so far I can't find a definitive fix, either. The "delete the NGC directory" approach from the afore-cited story looks promising, though. Please let us know how this turns out for you.
    HTH,
    --Ed--
      My System SpecsSystem Spec


  3. Join Date : Oct 2013
    Posts : 16,424
    64-bit Windows 10 Pro build 14971
       05 Aug 2016 #3

    Hello Mary,

    Since you know your password, you might see if you could either reset your PIN, or remove and add the PIN to toggle it to hopefully work again.


    PIN - Reset for your Account in Windows 10

    OR

    PIN - Remove from your Account in Windows 10

    PIN - Add to your Account in Windows 10
      My System SpecsSystem Spec


  4. Join Date : Aug 2015
    Posts : 4
    windows 10 Pro
       02 Oct 2016 #4

    I had exactly the same problem on my Win 10 Pro laptop after the AU update. While resetting the PIN using the above method(s) may well work, the real question should be, "Why did Microsoft screw it up again in the first place?" It's just like the "NumLock" Key issue. MS proudly state (for Windows 10) that passwords are old fashioned and that Pins are the new security (though how a 4 digit pin can beat a 14 character password beats me) and then promptly turns off Numlock at boot. What is the world coming to?
      My System SpecsSystem Spec


  5. Join Date : Oct 2016
    Posts : 2
    Windows 10
       02 Oct 2016 #5

    I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 4
    windows 10 Pro
       03 Oct 2016 #6

    Thanks mattman565. All fixed now but a lot of unnecessary aggravation?
      My System SpecsSystem Spec


  7. Join Date : Oct 2016
    Posts : 1
    windows 10
       03 Oct 2016 #7

    Im having the same problem can you tell me what you did? Windows won't recognize my 4 digit pin. I need to bypass this somehow and I need to know how???? Can anyone help please???
      My System SpecsSystem Spec


  8. Join Date : Oct 2016
    Posts : 2
    Windows 10
       03 Oct 2016 #8

    Yeah, it was pretty frustrating. I may have taken some unnecessary steps to get there but better safe than sorry.
      My System SpecsSystem Spec


  9. Join Date : Oct 2016
    Posts : 1
    WIN10
       04 Oct 2016 #9

    PIN no longer recognized after WIN 10 Update


    bbrandnew said: View Post
    Im having the same problem can you tell me what you did? Windows won't recognize my 4 digit pin. I need to bypass this somehow and I need to know how???? Can anyone help please???
    Just happened to me after today's updates were installed.
    When the PIN screen is showing, click on the link below the requestor to select "other ways to sign in" (or something like that). You'll then be able to sign-in with your password.

    I was lucky - I could remember my password.
    YMMV

    Dear Miscrosoft: Shame On You.
      My System SpecsSystem Spec


  10. Join Date : Oct 2016
    Posts : 1
    windows10
       10 Oct 2016 #10

    Brink said: View Post
    Hello Mary,

    Since you know your password, you might see if you could either reset your PIN, or remove and add the PIN to toggle it to hopefully work again.


    PIN - Reset for your Account in Windows 10

    OR

    PIN - Remove from your Account in Windows 10

    PIN - Add to your Account in Windows 10
    This works indeed : so remove PIN and then add PIN (same or other)
      My System SpecsSystem Spec


 


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