I'm having some issues with my upgrade to win 10.

Programs that need elevated access are now asking me for both the Sys Admin and my local admin password.

Of course, the sys admin has no password and my local admin does. So no matter what I do, I get it wrong.

Earlier today, I was trying to reset the tiles in my start menu to default.

I followed directions I found on the web, activated the sys admin account, went to the sys admin account, the users app data tabletray..... But I kept getting the error that something " was already in use" and I couldn't copy all the files.
I went ahead and pasted what I had in my local admin and standard user account.
then I disabled the sys admin account.

Now, some programs icons I installed earlier today have disappeared. I have to go to an admin account to gain access and turn them on (MSI afterburner.....). And any program that needs admin access, I'm not sure if I'm giving it access or it's just starting without admin access. Seems like the next time I re-boot or log off, I have to do it all over again.

when a program asks for elevated access, it shows sys admin account AND local admin account above the password box. Is that normal? I could have sworn it only had my local admin account listed before.

If I have to re-install, where do I get the free win10 upgrade again? are those files saved on my pc?