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#11
Thanks Brink;
Got as far as REM_SAM and then got "process cannot access the file because it is being used by another process." I have an option I think which is an Acronis image backup which I can try to load using a USB driver. Have been avoiding that as I preferred to do it the way we have been trying. FYI: In my search at Advanced Options in Troubleshoot I found: System Restore (I had nor created a restore point) , System Image Recovery, Startup Repair (did nothing), Command Prompt, UEFI Firmware settings and Go Back to Previous Build.