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#1
Win 10 does not recognize my admin account
Hi! I upgraded Windows 7 to Windows 10 and as a result Win 10 does not recognize my admin account (I was using fingerprint to access it without a password), and now it does not open with fingerprint and does not accept any possible passwords. Moreover, I cannot use advanced startup options as it still requires admin password to enter that mode. As a result I can only access now one non-admin user account and cannot install or remove anything! What shall I do with it? I do not want to reset the system and lose all my files.