I am trying to fix a friends computer that was upgraded to win10 automatically (not sure from what os before). It's an HP laptop and a mess, fixed most issues but can't figure this one.
Start menu... settings... user accounts
On this screen it should show the account settings but it is in an endless loop, the progress bar on the top with the moving circles keeps going and going, for over an hour now sitting on this screen. The screen is blank. It's the "Your Email and Accounts" tab. First in the list.
Is there a known fix for this? Thank you for any help