Incorrect password on Windows 10 login screen.


  1. honus03
    Posts : 2
    Win 7
       New #1

    Incorrect password on Windows 10 login screen.


    My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?
      My Computer
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  3. simrick
    Posts : 16,325
    W10Prox64
       New #2

    honus03 said:
    My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?
    Hi honus03 and welcome to Tenforums.

    I think you should be able to enable the Hidden Administrator Account using option #4 here:
    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

    Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.
      My Computer
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  4. honus03
    Posts : 2
    Win 7
    Thread Starter
       New #3

    Ok, Thanks for the info. I will try that this weekend when I go out there.


    simrick said:
    Hi honus03 and welcome to Tenforums.

    I think you should be able to enable the Hidden Administrator Account using option #4 here:
    Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

    Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.
      My Computer
    Quote Quote

 

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