1.    25 May 2016 #1
    Join Date : May 2016
    Posts : 1
    microsoft 10

    can't use my computer

    Downloaded free windows10, somehow the password for windows got corrupted and I can't log on. I am presently using my old lap top with windows 7. The logon has shut me out and suggest that I go to (account.live.com),which I can't do because I am locked out. I know this is really stupid but I'm stuck.
      My System SpecsSystem Spec

  2.    25 May 2016 #2
    Join Date : Oct 2013
    Posts : 15,575
    64-bit Windows 10 Pro build 14951

    Hello retiredaf, and welcome to Ten Forums.

    You might see if you may be able to use OPTION THREE in the tutorial below to reset your Microsoft account password online at Microsoft. You don't need to sign in to do so. It'll send a reset code email to your MS account's email address.

    Password of User Account - Reset in Windows 10
      My System SpecsSystem Spec


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