1.    11 May 2016 #1
    Join Date : Mar 2016
    Posts : 41
    Windows 10

    Microsoft Account won't access live.com locations

    Is there any way to troubleshoot a MS Account? When I attempt to sign in to live.com locations involved with Insider access, I am greeted with "Something Went Wrong" at the sign in, and I can't proceed. Some MS account sites, like the actual home page for my MS Account will let me sign in, but even there, it looks as though some "sensitive" information like account balance and purchases "couldn't be accessed".
    Frustrated with this behavior, I created a new user (admin) and proceeded to open a MSA account for this phantom. No problem! I can get into sites that are denied to the "real me". The trouble is that I can't interact with the apps and programs that are accessible under my real login. Can I remove my original "real" login, rebuild it, and still maintain access to the array of programs that has taken much time to build up? What other strategies might work?
      My System SpecsSystem Spec

  2.    11 May 2016 #2
    Join Date : Oct 2013
    East Bay Area, CA
    Posts : 1,034
    Win 10 Pro x64

    Are you talking about in a browser? Like Chrome or FireFox maybe?

    There has been a few people having similar issues like this I get with Chrome,

    Click image for larger version. 

Name:	78695d1462688192-windows-10-iso-download-2016-05-07_23h15_44.png 
Views:	5 
Size:	8.2 KB 
ID:	79173
    At the Techbench site and a few other Microsoft sites.

    It doesn't happen in IE or Edge for me, I usually just go incognito in Chrome and it lets me in.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Access Denied - moving Pictures folder to default or other locations
I changed the location the of my Pictures folder from the default C:\users\myname\Pictures to D:\onedrive\pictures, Worked great until I decided to use new Google Photo on Google Drive. Using File Explorer, I moved all photos from D:\one...
General Support
Quick access - Pin or Unpin Locations in Windows 10
How to Pin or Unpin Locations from Quick access in Windows 10 The Quick access page is the shortest route to files you've been working on and folders you often use. These are your frequent folders and recent files. Windows 10 introduces to...
User account by live.com email forced without asking
I upgraded with a name only user in win 10 and no password. NICE! Then I went to Microsoft embedded store that requires a live.com email. Win 10 converted my female named user account to my male named live.com email name as my current user and...
User Accounts and Family Safety
Solved Do I need a Windows Live Account to use Windows Live Mail?
Title says it all. I've never needed one before as far as I know until I installed Windows 10 however.
Browsers and Email
Stuck with a guest account - can't access admin account
I am trying to change my user account from guest to admin as many things aren't working right. I have tried cmd -> netplwiz and it asks me for an admin password, but gives me no box to type it in. Even if it did, I don't know what the admin...
User Accounts and Family Safety
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 04:05.
Find Us
Twitter Facebook Google+

Windows 10 Forums