Microsoft Account won't access live.com locations


  1. Posts : 110
    Windows 10
       #1

    Microsoft Account won't access live.com locations


    Is there any way to troubleshoot a MS Account? When I attempt to sign in to live.com locations involved with Insider access, I am greeted with "Something Went Wrong" at the sign in, and I can't proceed. Some MS account sites, like the actual home page for my MS Account will let me sign in, but even there, it looks as though some "sensitive" information like account balance and purchases "couldn't be accessed".
    Frustrated with this behavior, I created a new user (admin) and proceeded to open a MSA account for this phantom. No problem! I can get into sites that are denied to the "real me". The trouble is that I can't interact with the apps and programs that are accessible under my real login. Can I remove my original "real" login, rebuild it, and still maintain access to the array of programs that has taken much time to build up? What other strategies might work?
      My Computer


  2. Posts : 1,092
    Win 10 Pro x64
       #2

    Are you talking about in a browser? Like Chrome or FireFox maybe?

    There has been a few people having similar issues like this I get with Chrome,

    Microsoft Account won't access live.com locations-78695d1462688192-windows-10-iso-download-2016-05-07_23h15_44.png
    At the Techbench site and a few other Microsoft sites.

    It doesn't happen in IE or Edge for me, I usually just go incognito in Chrome and it lets me in.
      My Computer


 

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