New
#1
Account? Removal question
HI!
I'm new to the forums. And hopefully I'm on the right thread. I apologize if I'm not.
My grandmother just bought a new laptop and I'm working on setting it up for her. In doing so I didn't have access to her password at first for her email so I used one of my own to do the verifications that were required to start up. Now I can't remove my email address from the (Start>settings>account>outlook) area. Can anyone help?
I've clicked on the account name and "Manage" under it and it just takes me to the Microsoft website profile area. I've already removed my email from there and set up her own.