New
#1
Change original administrator account
I have purchased a used Asus laptop that already has Win 10 installed on it from the original owner. All of the settings on the computer are linked to that owner's Microsoft account and administrator account. Is there a way for me to change the administrator information to my Microsoft account and email? I can log in using the old owner's password to access the administrator account, but I don't see any way to change the account to my information. If I create a new user account and make it an administrator account, when I log in using the new account, there is no access to any of the apps I need from the original account. Thanks.