My computer (Windows 10) will not start up but it has created a kim_000 username for which I don't know the password.
When I finally get past either a blank screen or sad face screen after multiple start up attempts, it takes me to an advanced options page. Once I am there all my system restore / recovery / startup repair options to try get back into my computer go straight to log in as administrator - but the only administrator username I have as an option is kim_000 which I never set up and therefore don't know the password for!
PLEASE HELP, I AM ON A SERIOUS DEADLINE AND CAN'T LOG IN
Thanks in advance