New
#1
search bar/cortana not working
my searchbar/cortana has suddenly stopped working, when I click I get a message telling me there is a problem, please sign out.
so I googled the problem
I ran the systen file checker which reported a problem and said it was fixed, problem still there
I reinstalled all windows 10 app, problem still there
so I created a new user account, this fixed the problem for that account
so I tried to sign in to the newly added local account with my Microsoft account and entered my username and password
I then got a screen asking for my old password (I assume its the microsoft password)
I got a message telling me its not correct for this device (I only have one password)
So I left it blank (as per the on screen instructions)
The I got an error sccren
'oops something went wrong, its probably our fault'
and thats it, cant get any further.
So I thought Id transfer all the files and settings from my old account to the new account, and Ive hit a brick wall, how can I do this ? the new account has no knowledge og my applications, documents, pictures, etc. I just cant install everything.
Is it possible to just copy everything from one account to another ?
Im left with an unusable computer if I stick with my old account
can anyone help me ?