Settings / Accounts Page Crashes and Does Not Load

GregE240 said:

Sorry, to be clear, 1, still got the source files could not be located error message.

Just to make sure.................
Did you MOUNT the iso ?
Did you follow the instructions to the letter ?

Yes, and yes.

GregE240 said:

Yes, and yes.

That includes changing the drive letter H to the actual drive letter your iso is mounted on ?

Yes sir.

My last suggestion may not be to your liking......................
Do a Repair Install.
Repair Install Windows 10 with an In-place Upgrade

Hi David

Sorry for the late reply. Theres good news and bad news...

Firstly - I've fixed the issue with source files not being found. From another thread I found the following advice:

1- Create a folder on desktop: mount
2- Copy install.wim to desktop. (used the ISO downloaded from techbench)

Open Admin Command prompt, copy/paste each line and run:

1. Dism /mount-wim /wimFile:%USERPROFILE%\Desktop\install.wim /index:1 /MountDir:%USERPROFILE%\Desktop\mount
2. Dism /Online /Cleanup-Image /CheckHealth
3. Dism /Online /Cleanup-Image /RestoreHealth /Source:%USERPROFILE%\Desktop\mount\windows /LimitAccess
4. Dism /unmount-wim /Mountdir:%USERPROFILE%\Desktop\mount /discard
5. re-run: sfc /scannow

I'm pleased to say my sfc /scannow reports back clean with no corruption.

However....I still have the same issue - I can open Settings, but when I click on Accounts, it doesn't open.