Error message "We are unable to connect right now" on login screen

unchartednano said:

I had the same problem, so:
1: I tried to renable password microsoft account in netplwiz,
2: Rebooted
3: Inserted password on login
3: disabled password again on netplwiz.
4: rebooted again, and it worked!
Also before doing these steps, i login in microsoft account in my web browser and checked if my pc was in "My Devices"
Hope it helps.

I made this account just to thank you, so THANK YOU! It totally worked! I am not 100% sure, but I believe this problem could have come to me after I changed my microsoft account password. Don't quote me on that, but it's the only change I have made, I can't recall any big Windows updates at this time period.

Again, thank you so much for this solution.

I also registered an account just to thank you for this fix. I actually started using my heavy older laptop because I found the situation of having to enter my password each and every time on my newer one truly annoying. Followed the steps and it worked like a charm. When I power up now, I'm on my home page within seconds. Can't thank you enough.

You do not have to reboot your computer before going back to netplwiz. Simply close it, then Win-R and start it again. It will ask you to enter your password (into two boxes) when you then change the password option.

To be clear: simply hitting Apply and changing the option back does not work. After turning the password function on, hit Apply, close netplwiz, then re-open netplwiz, change the option back off (it will ask you to enter password), hit Apply, and close it again. It works; that's how I did it.

Also just made an account to thank for a working solution. Thanks! : )

Venom827 said:

Jo MartinJ,

Maybe you found it out yourself. In case not:
1. Press the Windows-Key and R together
2. A Small Window should appear. Type in netplwiz and press enter
3. This will open another Window, Check the box that says "user must enter a username and password to enter this computer"
4. Press Apply and then ok
5. Restart the computer. It will ask you now to type in your Password and Login. Do this (one last time if this works out ;-))
6. repeat step 1 and 2.
7. Now uncheck the box with "user must enter a username and password to enter this computer"
8. It will ask you to enter your Passsword, do this and press ok
9. Press ok again.
10. Restart the Computer--> and now it should not ask for you Login Informations

thanks man. just happened to this ogre

unchartednano said:

I had the same problem, so:
1: I tried to renable password microsoft account in netplwiz,
2: Rebooted
3: Inserted password on login
3: disabled password again on netplwiz.
4: rebooted again, and it worked!
Also before doing these steps, i login in microsoft account in my web browser and checked if my pc was in "My Devices"
Hope it helps.

I also created an account to say thank you! I woke up one morning and it was asking for a password. Thankfully I found my saved password on my google account or I wouldn't have been able to use my pc. Thank you! I hope this never happens again