Upgrading to Pro but it says Home on install wizard


  1. DorseyUK
    Posts : 31
    Windows 10 Pro
       New #1

    Upgrading to Pro but it says Home on install wizard


    Bought a W10 Pro licence yesterday to upgrade from W10 Home. Just running the install wizard and i'm getting:

    "Ready to install. To recap you've chosen to install Windows 10 Home."

    Just a text error do we think or something more sinister? I don't want to go through the whole process only to replace Home with Home!
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  3. lx07
    Posts : 5,478
    2004
       New #2

    You can download ShowKeyPlus from here Showkey - Windows 10 Forums and use it to check the key is indeed for Pro.
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  4. DorseyUK
    Posts : 31
    Windows 10 Pro
    Thread Starter
       New #3

    Thanks, that certainly seems to say it's a Pro licence. Just trying to chat to MS support too.
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  6. lx07
    Posts : 5,478
    2004
       New #4

    I've not upgraded, always had Pro from the start, but I thought you just put the key as described here Upgrade Windows 10 Home to Windows 10 Pro - Windows 10 Forums rather than have to install anything.
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  7. DorseyUK
    Posts : 31
    Windows 10 Pro
    Thread Starter
       New #5

    Yes, it would seem I did it wrong. They're refunding me the big licence fee I paid yesterday and i'm just about to start the (easy) upgrade now.

    Sorry to have wasted your time today but thank you for your help.
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  8. lx07
    Posts : 5,478
    2004
       New #6

    Certainly not a waste of time if you got refunded :)
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