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  1. Joined : Feb 2016
    Posts : 14
    Windows 10 Home
       2016-02-04 #200

    Only the option "Nothing" is available


    Hi, I could not do the repairing istall because the system did not gave me the options to keep my files, as you can see in the picture the first 2 option are gray and can not be selected, only the option "Nothing" is available.

    I do not know what is wrong.

    I just tryied also to start the USB installation media from a 3.0 port ant it did show the same message than before, I had to do it from a USB 2.0 port.

    I thing this is all for me about this method, Windows is really a 2000 heads snake.
    Click image for larger version. 

Name:	No Options.png 
Views:	63 
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ID:	62473
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 16,531
    64-bit Windows 10 Pro build 14986
       2016-02-04 #201

    Double check that the installation media you are using is for the same language and version as your currently installed Windows.
      My System SpecsSystem Spec


  3. Joined : Feb 2016
    Posts : 14
    Windows 10 Home
       2016-02-04 #202

    The bottom message


    ...I just have notice the bottom message that say that Windows can not keep my personal files, settings and apps because my current version of windows is installed in a unsopported directory.

    What is that supouse to mean? ...my PC seems to work correctly except by the sleep/hybernate issue everything else is ok, I have windows installed on my "C:" drive, and I have nothing else there as I have some other drives for softwares and data.

    Does anyone have an idea of what the problem is?
      My System SpecsSystem Spec


  4. Joined : Feb 2016
    Posts : 14
    Windows 10 Home
       2016-02-04 #203

    Registry key changed


    Seems like the problem is that users that have changed some registry keys like the "user profiles path" or "Program files" ...etc are having this same problem. In my case I have changed the "user profile" so every new user is created in my dta drive instead of the "C:" drive, so this will be keeping me from do this reapir istall. I think this is all. Thanks!

    ...I am just wondering how Windows 10 upgrade from Windows 7 in the first palce, if I had already done this changes in my registry.
      My System SpecsSystem Spec


  5. Joined : Oct 2013
    Posts : 16,531
    64-bit Windows 10 Pro build 14986
       2016-02-04 #204

    Yep, if you moved the user profile(s) and Program Files to another location, then that would be why they won't be kept.

    You should be able to move them back to their default locations on C, and then see if you may be able to successfully do a repair install.
      My System SpecsSystem Spec


  6. Joined : Feb 2016
    Posts : 14
    Windows 10 Home
       2016-02-04 #205

    Yes, but I am afraid about if windows will recognize my created users after the reapir install, as I will need to change the profile path again after the repair. I have never change a user profile of a current user, I just change the user profile of new users and windows create them in the new drive, but change a current user is another thing.
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Posts : 16,531
    64-bit Windows 10 Pro build 14986
       2016-02-04 #206

    You may need to consider a clean install then.

    Windows 10 - Clean Install
      My System SpecsSystem Spec


  8. Joined : Feb 2016
    Posts : 14
    Windows 10 Home
       2016-02-04 #207

    ...no way ...I will keep my system as is now, I can live without sleep/Hybernate features ...but I will clone my "C:" drive just in case of a system crash. Anyway it was a greate turorial!!! Thanks!!!
    Last edited by capd72; 2016-02-04 at 21:53.
      My System SpecsSystem Spec


  9. Joined : Dec 2015
    Somerset, NJ
    Posts : 4
    Win 7 64 Pro; Win 10 64 Pro
       2016-02-06 #208

    I put my brain on autopilot, and then I simply followed the steps. Simplest fix ever. Many thanks.

    With that said, Windows took some time to..um...adjust. I thought I would have to do a clean install, but it was late, and I was tired. I left it until morning, only to discover that during my brief sleep, everything normalized.

    If Microsoft would fix the persistent non-errors that create so many glaring red entries in my event viewer and cause me to hare off after fixes that only make it all worse, I'd be happy. Even at that, I'm happier now with this laptop than I've been since I bought it.

    Thanks again.
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Posts : 16,531
    64-bit Windows 10 Pro build 14986
       2016-02-06 #209

    I'm glad it could help rhondalea.
      My System SpecsSystem Spec


 
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