How to Clear and Reset Microsoft Store Cache in Windows 10  

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    How to Clear and Reset Microsoft Store Cache in Windows 10

    How to Clear and Reset Microsoft Store Cache in Windows 10

    Published by Category: Performance & Maintenance
    23 Dec 2022
    Designer Media Ltd

    How to Clear and Reset Microsoft Store Cache in Windows 10


    The Microsoft Store app in Windows 10 offers various apps, games, music, movies & TV, and books that users can browse through, purchase, or get for free to download and install for their Microsoft account in Windows 10 PCs and devices.

    If you are having issues with installing or updating Store apps in Windows 10, it may be caused by an issue with the Store cache.

    This tutorial will show you how to clear and reset the Microsoft Store cache for your account in Windows 10.

    Make sure that you have the correct time zone, date, and time set to avoid the Store having syncing issues.

    You will need to have the Storage Service service running and set to Automatic for Store updates to work properly.







    PART ONE

    To Clear Microsoft Store Cache for Default Apps


    1 Close the Microsoft Store app if currently open.

    2 Press the Win + R keys to open the Run dialog.

    3 Type WSReset.exe into Run, and click/tap on OK.

    The WSReset tool resets the Windows Store without changing account settings or deleting installed apps.


    4 A command prompt will now open without any message. After about 30 seconds, the command prompt will automatically close, and the Microsoft Store app will open.

    How to Clear and Reset Microsoft Store Cache in Windows 10-clear_store_cache.png






    PART TWO

    To Clear Microsoft Store Cache for 3rd Party Apps


    You must be signed in as an administrator to be able to do this section.


    5 Close the Microsoft Store app if currently open.

    6 Open a command prompt.

    7 Enter the command you want to use below into the command prompt, and press Enter. This will give you the user SID for each account on the PC. Make note of the SID (ex: S-1-5-21-1505978256-3813739684-4272618129-1016) for the user account that apps are not working in. (see screenshot below)

    (current user SID)
    whoami /user

    OR

    (all accounts' SID)
    wmic useraccount get name,sid

    How to Clear and Reset Microsoft Store Cache in Windows 10-view_user_sid_command.jpg

    8 Press the Win + R keys on your keyboard to open the Run dialog, type regedit into Run, and click/tap on OK to open Registry Editor.

    9 If prompted by UAC, click/tap on Yes.

    10 Navigate to the location below in the left pane of Registry Editor. (see screenshot below)

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore

    How to Clear and Reset Microsoft Store Cache in Windows 10-regedit-1.png

    11 In the left pane under the AppxAllUserStore key, right click or press and hold on the SID key (ex: S-1-5-21-1505978256-3813739684-4272618129-1016) from step 6 above, click/tap on Delete, and click/tap Yes to approve. (see screenshot above)

    12 Close Registry Editor and the command prompt.

    13 Restart the computer to apply.


    That's it,
    Shawn






  1. Posts : 2
    Windows 10 64 Bit
       #1

    Since i did a clean install Edge Dissappeared, Cortana says i'm not connected to the internet but i was and the Search bar did'nt work. So i came across the Store Reset and clear Cache, i did everything to reset the store cache and happily everything works great no probs none what so every.I think the people that have the same problem as me should try this.
      My Computer


  2. Posts : 68,543
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #2

    Hello Gladitor, and welcome to Ten Forums. I'm glad to hear this was able to help. :)
      My Computers


  3. Posts : 2
    Windows 10 64 Bit
       #3

    Ty, Brink for the Tutorial, it work for for me, I hope someone else will try this Tutorial, Ty again.
      My Computer


  4. Posts : 27,157
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #4

    For the people the often have problems with the Store for one reason or another, and need to use WSReset a lot, they can pin WSReset to the start menu:

    First open up File Explorer and go to C:\Windows\System32\WSReset
    How to Clear and Reset Microsoft Store Cache in Windows 10-image-002.png

    Choose Pin to Start
    How to Clear and Reset Microsoft Store Cache in Windows 10-image-001.png
      My Computers


  5. Posts : 134,174
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #5

    Well I tried option 1......have not seen any change, updates are either pending, or stopping at various points during install.

    Option 2 really messed up my computer!!! No start menu, no action menu, which was working fine before I tried option 2.

    Had to reinstall one of my backups.....grrrrrrrr So folks be very careful using option 2!!!
      My Computers


  6. Posts : 68,543
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #6

    Hello Mike, :)

    Option 2 should not be causing this for you since it only deletes the Store cache for 3rd party apps. At least it doesn't break anything for me.

    Did you only delete the SID for you account that had the issues with apps?
      My Computers


  7. Posts : 134,174
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #7

    Brink said:
    Hello Mike, :)

    Option 2 should not be causing this for you since it only deletes the Store cache for 3rd party apps. At least it doesn't break anything for me.

    Did you only delete the SID for you account that had the issues with apps?
    That was easy, in your pic of the registry, yours showed like 4 or 5, under mine, it only showed one, mine. no other accounts listed. But, I have not setup any other accounts, I am only person on this computer. I deleted my account, under inboxapplications , rebooted and found out that my start menu didn't work, and my action center didn't work, they were their, but clicking on them did nothing. Screwed them both up!!! The store app works almost.....just will not update, shows the updates, even shows some that have completed, but does nothing else. does not install any of them, even the ones that show completed. Only problem right now on my windows 10, seems just to be the store app. Everything else seems to be running ok.
    I hardy ever use the store app, I was just playing around and thought I would try it out......that's when I found out about the update problem.
      My Computers


  8. Posts : 68,543
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #8

    It sounds like you may have some other issue at hand. I just don't see how option 2 could cause that.
      My Computers


  9. Posts : 134,174
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #9

    Brink said:
    It sounds like you may have some other issue at hand. I just don't see how option 2 could cause that.
    Only issue I can see is the store app. Which seems to be a problem with a lot of others. here is a pic of that registry entrée

    How to Clear and Reset Microsoft Store Cache in Windows 10-regpic.png
      My Computers


 

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