1. Join Date : Nov 2015
    Posts : 19
    W7
       3 Days Ago #1

    Music players aren't working on new W10 laptop


    I'm trying to tune a new laptop. (No pun intended)
    Problem: I moved a bunch of .wma music files from the old W7 machine onto a new W10 Home laptop.
    But the files won't play on the new pc.
    I've tried Groove, Windows Media Player, VLC and Pot Player.
    Nothing happens when I try to play the tracks.
    Each player comes up with its own version of 'why there's a problem'.
    For example, WMP says, 'Windows Media Player encountered an error'.
    Groove says, 'Can't play, please try again. 0xc00d7187.
    The file associations and default player settings are OK.
    I've properly uninstalled each player then corrected the associations and re-associated for the new one.
    And rebooted.
    I'm a tech so I'm aware of the usual methods.
    But I'm floundering here.
    Help, please :-(


    Acer Aspire F5-572G
    i7 6500U
    8GB
      My System SpecsSystem Spec


  2. Join Date : Jun 2014
    Posts : 4,326
    Windows 10 Pro
       3 Days Ago #2

    Do they need a digital license that is on your old computer?
      My System SpecsSystem Spec


  3. Join Date : Jun 2016
    Los Angeles
    Posts : 367
    Windows 10 Pro
       3 Days Ago #3

    If these files are DRM protected, they can only be played in the Microsoft Users login that created these files:
    The primary cause for this problem can be attributed to Microsoft Account and the settings on your Windows 10 PC that don’t match. These settings should be the same. For instance, If you have American Microsoft Account the settings should set to America. So, the readily available solution at your disposal is to set the Microsoft Account and the settings on your PC to same.
    Go to the Account migration page.
    When prompted, sign in using the account that you want to migrate to another region.
    Next, scroll down at the bottom of the page to locate the ‘Next’ option. Click the option. Thereafter, on the “Moving your Xbox Live account” page, select the region that you’re moving your account to, then click I Accept.
      My System SpecsSystem Spec


  4. Join Date : Nov 2015
    Posts : 19
    W7
       3 Days Ago #4

    Thanks, guys. Turned out, the problem had a very simple answer - all of the .wma files were faulty. Like, not one of them would play in any other machine. In fact, they wouldn't even play in the host machine.

    When I tried a couple of Window 10's sample audio files in both Groove and WMP, those files played without a problem.

    When I (belatedly) mentioned it to the owner of the old machine, he said, 'Oh no, I could never get 'em to work either'. Apparently he'd had a problem copying from CDs.

    Just goes to show the danger of jumping to conclusions.
    Last edited by teckneeculler; 3 Days Ago at 00:30.
      My System SpecsSystem Spec


 


Similar Threads
Thread Forum
Cortana and Start Menu aren't working
I upgraded to Win 10 a week ago and after a long updating session was well pleased with the OS - everything seemed to work normally and much faster than before. However, a day after the last updates were installed (KB3081449 and KB3081448) my...
General Support
Solved Certain Universal Apps aren't working
This is not your typical "My modern apps don't work" post. Some of my apps are working fine, for instance Edge and Mail. Others, do not, such as the Windows Store, Weather, Photos, etc... I've tried all the various tricks to uninstall and...
Software and Apps
Solved One of my disks aren't appearing on my laptop anymore!
Hi there, So basically my laptop came with 1TB of HDD and right now I am only able to use like 500GB of it, the other 500GB seems to have gone missing and I can't seem to get it back.. I looked online and it told me to go on to disk management...
Drivers and Hardware
Critical Error. Start menu and Cortana aren't Working
I get a bsod with "Critical error. Start menu and Cortana aren't working. We'll try fix it the next time you sign in." Now I'm no pc tech head or anything so I have no clue Wtf is going on. I can't access anything on my laptop. Help me get rid...
BSOD Crashes and Debugging
Animations on taskbar aren't working and cortana isn't showing apps
Didn't know where to write so I will do it here. Recently I have bought myself a new HDD so i installed a fresh copy of Windows 10. The problems that I have is that the thumbnail preview animations on taskbar aren't working at all, the thumbnail...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:30.
Find Us
Twitter Facebook Google+



Windows 10 Forums