1. Joined : Nov 2016
    Posts : 1
    Windows 10
       1 Week Ago #1

    Windows Store crashes when trying to install an app


    I don't even get an error message. Just up and closes.

    I've been trying to install Killer Instinct for ages now. I'm signed into the store with an MS account.

    I don't even remember all my steps or everything I've done. I've spent the last night and a half just trying to get my PC working after a Win10 Reset.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    UK
    Posts : 1,150
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       1 Week Ago #2

    Resetting should be a solution of last resort! For this problem, I would try these fixes first:

    1. Run the Windows Store Apps Troubleshooter (as Admin) at Control Panel\All Control Panel Items\Troubleshooting\All Categories
    2. Run sfc /scannow from an Admin command prompt
    3. Check if you have the same problem in another account. If this works, you probably have a corrupt user profile. There are instructions on the forum how to move your data to a new account/profile.
    4. Use System Restore to restore to an earlier restore point
    5. Restore from an earlier working backup. Start using something lke Macrium Reflect Free if you are not already backing up your system.
    6. Do an in place repair install
      My System SpecsSystem Spec


 


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