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  1. Joined : Oct 2016
    Out On The Water
    Posts : 87
    WINDOWS 10 x64-bit
       2 Weeks Ago #11

    You'd have to reinstall it manually, however I'd remove it, as a last resort. Seeing as you just started using that
    specific app. As for it stating "Windows Store Cache, May Be Damaged" Now we got somewhere. A lot of times it's a detective
    investigation just to find out whats wrong. It makes some sense considering that if something messes with the store cache; many of the windows apps, get a little messed up. Then we can get at the fix. So you did: "wsreset.exe", Is that when you got the
    error message you posted about? Was this app working fine before say any Windows 10 updates? Also as for the store being
      My System SpecsSystem Spec


  2. Joined : Jul 2016
    Posts : 39
    Windows 10 Home 64bits
       2 Weeks Ago #12

    I always keep my windows updated, but I've started using Cortana recently, I can't say if it worked fine before.
    I ran 'wsreset.exe' right after I found the windows store is damaged. but the issue still exists. the damage is not fixed.
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Out On The Water
    Posts : 87
    WINDOWS 10 x64-bit
       2 Weeks Ago #13

    Lets get the store cache fixed, as it's damaged..


    Alright lets give this a try one more time; but instead do the same thing, but a part two in it.
    "Click Here For Guide" Check that everything is correct for what you did in the beginning with reference to the
    "wsreset". This is more in-depth; it's very possible that second part would help. Follow it to a T.
    Don't forget you must be an admin to run it on your system and be sure to after to log out/restart.
    Trust me the guy who; made the guides on here, he's good. I've used a few of his guides and it did exactly what he
    stated it was going to do.
    If that don't work please, PM me or post back in here and I will see what can be done next.

    {So sorry for the late replay,*Working..Shh*}
      My System SpecsSystem Spec


  4. Joined : Jul 2016
    Posts : 39
    Windows 10 Home 64bits
       1 Week Ago #14

    Sorry for being late to answer.
    I did the trick and then run the app troubleshooter and always the same error message. the cache damage is not fixed.
      My System SpecsSystem Spec


 
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