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#1
Options for installing Office 2013
Hi,
I own a copy of Office 2013 which I had installed on a previous laptop and just yesterday I spoke with MS support who gave me an activation? ID which allowed me to register Office on this new machine.
Only last evening I wiped the OEM install and replaced it with a clean Win10 base.
The problem is I'm not exactly sure how I managed to install Office in the first place. As I look around the menu now I have options to install Office 365 as a buy or trial but no link to install with an existing product key. I recall being asked to enter the registration key after opening Office which is when I received the message to activate by telephone.
If I try to install from the "my account web page" I receive errors if I enter the original product key and seemingly no avenue to enter the activation code I was given which is a 9-block code not 5.
Is there a solution to this or will I have to phone support again?
TIA