1. Joined : Oct 2016
    Posts : 2
    Windows 10
       29 Oct 2016 #1

    Problem installing Windows Essentials/Photo Gallery


    Trying to install Windows Essentials, in order to have Windows Live Photo Gallery on new laptop. Installer keeps failing, with message that I need to check Internet connection - which makes no sense as I know my Internet is good each time this happens. Anyone have any ideas on how to overcome this?
    (Or a suggestion for a good replacement for WLPG........the new Photos app doesn't have a fraction of the functionality)
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    UK
    Posts : 1,150
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       30 Oct 2016 #2

    Is your antivirus blocking the installer? The Photos App is actually quite good for just viewing photos.
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 2
    Windows 10
       30 Oct 2016 #3

    Steve C said: View Post
    Is your antivirus blocking the installer? The Photos App is actually quite good for just viewing photos.
    Is it likely to be the antivirus software? I get a Windows prompt asking to give permission to make changes to the PC. Then I get a popup on my screen that says 'Windows Live Essentials 2011 - Preparing to install' with one of those moving lines under it. That churns away for a few minutes, and then I get this error message telling me to check my Internet connection. So there's no indication that the antivirus software is intervening......
    I agree Photos App has a few useful features, but is missing a lot of the useful Gallery functionality - face recognition, ability to tag people in pictures and then retrieve pictures with those tags, sophisticated editing capabilities etc etc
      My System SpecsSystem Spec


  4. Joined : Aug 2014
    Forever West
    Posts : 2,374
    Win10 Home and Pro, Win7 Home, Linux Mint
       30 Oct 2016 #4

    Is your Internet connection working at that point or not? Maybe your Firewall is blocking you? Have you checked Control Panel, Internet Options and the Security tab? Sometimes that has to be set at Defaults for other things to work properly.
      My System SpecsSystem Spec


 


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