Right-click in some apps shows then hides context menu


  1. Simon Kravis
    Posts : 5
    Windows 10 Pro
       New #1

    Right-click in some apps shows then hides context menu


    In some applications (Office 2010, Adobe Reader DC) right-clicking on the screen shows a context menu but then usually hides it again. Holding the right button down or double-clicking sometimes makes the menu stay after the button is released, and sometimes the context menu remains visible after a single right-click. In other applications (eg Notepad, Paint) the context menu does not disappear after a single right-button click

    I have tried using ShellExView to disable all 3rd party context menus, as has been suggested as a remedy for this problem, but this does not change the behaviour.
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  3. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Hi, Shellexview seems not to list all context menu entries these days. Try Shellmenuview.

    Be careful to hide MS entries.

    Try other approaches:
    a. clean boot
    If after disabling context menu entries and a clean boot you still have the problem
    b. check in Safe Mode.

    c. Or is it a user profile corruption problem?
    Create a new user for test purposes, and check with that.

    Basically a process of elimination and comparison.

    d. If by playing with the above you can't reach a point where the symptom doesn't occur, that would point to Windows corruption.
    Last edited by dalchina; 10 Oct 2016 at 16:15.
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  4. Simon Kravis
    Posts : 5
    Windows 10 Pro
    Thread Starter
       New #3

    Just found some more 3rd party context menus in ShellExView (coloured pink) at the bottom the listing - disabling these seems to allow right-click to show context menu for all the problem programs
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  6. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Good- so you can identify the particular one or ones causing a problem, and then either leave it/them disabled or uninstall the program if not needed or check for an update.
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  7. Simon Kravis
    Posts : 5
    Windows 10 Pro
    Thread Starter
       New #5

    Turns out the problem was the touchpad driver on my ASUS UX31a laptop, which I was using for right clicking. Updating ASUS Smart Gesture from 1.0.35 to 4.0.13 ( http://dlcdnet.asus.com/pub/ASUS/nb/...64_VER4013.zip) fixed the problem
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  8. dalchina
    Posts : 42,985
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #6

    Good news...
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