Error installing Office 2010 on Win 10, requires Windows 2008 SP2


  1. Posts : 2
    Windows 10
       #1

    Error installing Office 2010 on Win 10, requires Windows 2008 SP2


    Hi.

    First post here. I've been volunteering at our local library, providing some tech support. I finally got all their computers upgraded to Window 10 just before the end of July( and the free upgrade period ). I hadn't noticed at the time that some of the computers didn't have Office 2010 installed on them, and some of the patrons have been asking for it.

    The library does have a volume license for Office 2010 Professional Plus. I got on the MS site, and downloaded the .iso file for that, and the product key, and am trying to install it. I'm getting an error that says

    This product requires Windows Server 2008 Service Pack 2 or above

    Everything I've found on the web indicates Office 2010 is certified to run on Windows 10.

    Not really sure what I need to do.

    Any help is appreciated!

    Marc
      My Computer


  2. Posts : 31,644
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #2

    This problem appears to pre-date Windows 10. The last 'do it myself' solution offered here would seem to be the one you want..
    Method 2: Turn off compatibility mode

    To resolve this issue, you must disable compatibility mode before you try to install Office 2010.
    https://support.microsoft.com/en-us/kb/2267642
      My Computers


  3. Posts : 5,478
    2004
       #3

    I can confirm 2010 does install on 10 as I have done so.

    You may want to look at this thread about the exact same error - it says to check you have the correct disk and also don't run in compatibility mode... This product requires windows server 2008 service pack 2 or above - Office 2010 on Windows 10
      My Computer


  4. Posts : 2
    Windows 10
    Thread Starter
       #4

    Thanks for the replies.

    I actually tried both the Office 2010 Professional Plus base install, and the Office 2010 Professional Plus with Service Pack 2.

    I also verified that compatibility mode was turned off.

    Any other suggestions??

    Marc
      My Computer


 

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