Confusion between Licensed and Remaining Grace (too short) Office 365


  1. glnz
    Posts : 318
    Dual-boot Win 7 & 10, both Pro 64-bit, now with a Hyper-V VM of Win 11
       New #1

    Confusion between Licensed and Remaining Grace (too short) Office 365


    I am the second user on our Office 365 Home - 64-bit install on Win 7 Pro 64-bit.

    cscript ospp.vbs /dstatus shows
    "LICENSE STATUS: ---LICENSED---"
    but also "REMAINING GRACE: 58 days",
    but I SHOULD have at least 9½ months left in our first year.

    Is this normal?

    The full results are:

    PRODUCT ID: 00201-[rest deleted]
    SKU ID: [deleted]
    LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    LICENSE STATUS: ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)

    ERROR DESCRIPTION: The Software Licensing Service reported that the application
    is running within the timebased validity period.
    REMAINING GRACE: 58 days (84565 minute(s) before expiring)
    Last 5 characters of installed product key: [deleted]

    So why REMAINING GRACE: 58 days when it should be about 9½ months??

    Thanks.
      My Computer
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  3. MoxieMomma
    Posts : 824
    Win10/64 Pro 1511 (and 2 Win 7/64 Ult & Pro systems)
       New #2

    Hi:

    Windows 7?

    If so, you might want to stay with your other topic in sevenforums.com, just in the case the answer is OS-dependent:

    http://www.sevenforums.com/microsoft...ice-365-a.html

    Cheers,
    MM
      My Computer
    Quote Quote

 

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