1.    12 Aug 2016 #1
    Join Date : Sep 2015
    Posts : 28
    Windows 10 Home

    Issue with Dashware program following Anniversary update

    I use a program called Dashware to overlay telemetry data from my racecar onto video taken with a GoPro to provide driver coaching to identify how I can go faster. The Dashware software is now owned by GoPro, but is no longer developed.

    Dashware runs fine under version 1511, but after update to 1607 it will no longer load and play videos in any file format I have tried (MP4, MPG, WMV). It starts to open the video file, but then hangs before I will play it.

    I have tried this on three separate PC's with the same results, and other users are also reporting the issue, so I do not think it is specific to my PC configuration.

    The Dashware program requires .NET Framework 4.0 to run and uses FFMPEG for video encoding

    I have now reverted one laptop back to 1511 and Dashware runs fine again.

    Can anyone think of any changes within Build 1607 that could be causing the problems.
    Secondly are there any tips on how to stop Windows Update automatically running the update back to 1607 again?
      My System SpecsSystem Spec

  2.    12 Aug 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,851
    Win 10 Pro (1607)

    Hello, thinking of one thread I've read, can you confirm you can play those formats with Windows Media Player?
    I have no problem with playing video formats, and haven't seen other threads on such an issue.
    (May only be relevant if there is a codec related issue e.g.)

    Note: I found 4 minor programs to be incompatible after updating.
    I suggest you need to ask Dashware if their program is compatible with the upgrade or not.

    I tried installing it and loading an mp4 and an avi: neither was displayed in the preview window.

    Yes, you can stop Windows updating. Just search the web.
    You can also block specific updates.

    I have found this for you in the Tutorial section - please feel free to browse or search it.. so many good things.
    Windows Update Automatic Updates - Enable or Disable in Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec

  3.    12 Aug 2016 #3
    Join Date : Sep 2015
    Posts : 28
    Windows 10 Home

    The videos play OK in Media Player and also the Video App. Unfortunately the Dashware program is no longer maintained since it was sold to GoPro, so there is not much chance of getting it fixed.

    I have just found KB3073930 wushowhide.cab and am running that to disable the Anniversary Update running. I have also ticked the defer updates box in Windows Update which will also hopefully stop the update (I'm running Win 10 Pro). At least if this works I can keep my old laptop just to do this one task.
      My System SpecsSystem Spec

  4.    13 Aug 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 5,851
    Win 10 Pro (1607)

    Sounds like a fix.. good.
      My System SpecsSystem Spec


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