1.    30 Jun 2016 #1
    Join Date : Dec 2015
    Posts : 2
    windows 10

    ITunes or Windows file deletion issue?

    As a result of a disastrous Windows 10 upgrade that had to be corrected by Windows Help techs doing re-installation my music was moved off to a local drive, then later back on to my computer. When Itunes was reinstalled had major issues such as duplicate files (perhaps due to playlists not transferring properly), Followed Apple tech advice and deleted duplicates, gave up on playlists and intended to rebuild. Overnight, however all my previous music seems to have disappeared (ITunes can't find it). That music was present yesterday cause I played it. Was primarily mp3 and CD imports. Probably a third of my library that was functioning properly yesterday is gone. mp4s and ITunes purchases all survived.

    The reason I ask the question in this Win10 forum is Apple specifically told me today they would never delete and it is a Microsoft Windows 10 issue. Of course the senior tech I got to did not have good reason why, he simply said was something on my machine that was deleting particularly files like mp3s and CD imports.

    I have had my PC (2012) checked out hardware wise and bios and looks OK to the local hardware folks. Installed a new harddrive just to be sure. Windows did not have issues when last installing and has run well although I have only MS apps, Google apps, and Itunes on the machine at this point.

    Just checking if anyone has seen such an issue with Windows 10 elsewhere. and verifying that Apple is attempting to dodge. I'll remain open to answers!!

    Thanks for any help
      My System SpecsSystem Spec

  2.    01 Jul 2016 #2
    Join Date : May 2015
    Posts : 104
    Win 7

    welcome to 10 forums. yes , many people lose data by upgrading system. so you are the one. did you try use any software for recover ?
      My System SpecsSystem Spec


Similar Threads
Thread Forum
10586 Issue - User Icon deleted leads to User Folder DELETION
On build 10586 I noticed a new Desktop Icon: 'desktop' - solid yellow icon. No need for that on the desktop so I put it in the Recycle Bin and to my amazement a popup appeared - "This folder is too big to recycle, do you want to permanently delete...
General Support
Revert to Win7 iTunes .msi issue
Over the last two days I've reverted two of my 4 PCs back to Win7 and experienced the same problem with iTunes. After reverting (both are Win Pro 64-bit) I was unable to either repair, update, or remove iTunes. Windows could not locate the...
Software and Apps
how to move iphone music in itunes to windows itunes
How do I transfer iphone music that is in itunes to window pc itunes ? this include purchased and non-purchased from itunes.
Software and Apps
Solved iTunes double icon problem solved with iTunes 12.3
Hi there, Just wanted to let you all know that the annoying problem with the double iTunes icons, when pinned down to the taskbar, finally is solved :) Just unpin the icon, update iTunes to version 12.3 (today released) and repin the icon to...
Software and Apps
file explorer is too slow and itunes cannot install
Hi! I have upgraded to Windows 10 and I am having this two issues, the file explorer is too slow and itunes cannot install - only the one for older video cards. I have run sfc command in cmd and some errors could not be repaired. I have...
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:14.
Find Us
Twitter Facebook Google+

Windows 10 Forums