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System Restore Error 0x81000203 - can't create shadow copies
Please help me to diagnose and fix my VSS errors. Symptoms include:
- When visiting the System Protection tab in System Properties, I get the error message: "There was an unexpected error in the property page. System Restore encountered an error. Please try to run System Restore again. (0x81000203) Please close the property page and try again."
- In the event log I get an error with event ID 12293: "Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider {b5946137-7b9f-4925-af80-51abd60b20d5}. Routine details IVssSnapshotProvider::IsVolumeSupported() failed with 0x8000ffff [hr = 0x8000ffff, Catastrophic failure]. Operation: Check If Volume Is Supported by ProviderContext: Execution Context: Coordinator Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5} Volume Name: \\?\Volume{48a79008-0000-0000-0000-100000000000}\
The Volume ID refers to my system volume.
So far, I have tried the following:
- vssadmin list writers — no errors shown
- sfc /scannow — no errors found
- chkdsk c: /f — no errors found
- I've even done a repair install of Windows, which didn't fix it.
- I enabled VSS tracing (trace attached), which identified at least the following errors:
- THROW[CVssMachineInformation::GetMinDiffAreaOnVolume] Could not send the IOCTL 0x00534058 on device \\?\Volume{48a79008-0000-0000-0000-100000000000} - 0x000001cc. [0x00000001]
- Cannot retrieve minimum diff area for volume \\?\Volume{48a79008-0000-0000-0000-100000000000}\ [0x8000ffff]. Using the default value 335544320
However, despite plenty of googling, I'm none the wiser at trying to fix those errors, and I'd be grateful for any help.
Thanks in advance.