New
#11
Others may have another solution, but AFAIK the only way to (legally) resolve this is to contact Adobe support and have them reset the counter. While one may be on "hold" for a long time, in my own experience, telephone support may be more successful than email or chat/web.
Having said that, if the product is EOS/EOL, then I'm not sure if they can or will be able to help?
Cheers,
MM