1.    30 Mar 2016 #1
    Join Date : Jan 2016
    Cincinnati, OH
    Posts : 36
    Windows 10 Home Version 10.0.10586 Build 10586

    I cannot email from MS Word or Excel 2010 = MAPI failure

    This has happened after I upgraded to Windows 10. The help section tells me to associate Word & Excel with a mail program but doesn't tell me how to do that. I am using Windows 10 mail app. I know I can go into settings to associate files with programs but I don't know what files to associate with what program. I can't find another free email program that works well with Windows 10. Their own mail app has a lot of problems. Can anyone help me out?


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  2.    31 Mar 2016 #2
    Join Date : Nov 2015
    Posts : 1,648
    64bit Win 10 Pro ver 1607 Build 14393.105

    As far as I know, the W10 Mail app does not support this function. You would need to use Outlook 2010 Mail which does support the MAPI protocol.
      My System SpecsSystem Spec

  3.    31 Mar 2016 #3
    Join Date : Feb 2016
    Posts : 16
    Windows 10

    Thank you. Outlook did not come with the Home User version in 2010. Can you use it with Outlook on the Internet or with Windows Live Mail?
      My System SpecsSystem Spec

  4.    31 Mar 2016 #4
    Join Date : Nov 2015
    Posts : 1,648
    64bit Win 10 Pro ver 1607 Build 14393.105

    I have a feeling Windows Live Mail will work but I have not tried it myself.
      My System SpecsSystem Spec

  5.    04 Apr 2016 #5
    Join Date : Jan 2016
    Cincinnati, OH
    Posts : 36
    Windows 10 Home Version 10.0.10586 Build 10586

    Thank you for the information!
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  6.    05 Apr 2016 #6
    Join Date : Nov 2015
    Posts : 4,766
    windows 10 Home threshold2

    Quote Originally Posted by mkj307 View Post
    Thank you for the information!
    Please tell us which method you used to solve the issue.
    Others, I myself included, would like to know.
    Thank you.
      My System SpecsSystem Spec

  7.    16 Apr 2016 #7
    Join Date : Jan 2016
    Cincinnati, OH
    Posts : 36
    Windows 10 Home Version 10.0.10586 Build 10586

    Sorry for the delay. I have been in the hospital. First I followed the steps in the following article according to the mail app I am using. The new Windows mail app will not work with MS Office. You need a mail app that has MAPI. I'm using WIndows Live Mail because its free. Outlook did not come with the home version of Office 2010 that I have. http://www.ctimls.com/support/kb/error%20fixes/fix_mapi_error.htm

    After following the above steps I followed the steps in this article:


    I can now email from Word & Excel. I hope this helps!
      My System SpecsSystem Spec


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