Windows Fax and Scan (WFS)

W1o same version as yours

Let me understand clearly...................
You did the dism..... restorehealth and it said operation successful.
You then did another sfc .scannow.
You did not say what was the result.
I am assuming it was also successful.

If so, there is no point doing the dism again.

I think your next move is to do a Repair Install.


Please use the Tech bench link again and download the current ISO file :
https://www.microsoft.com/en-us/soft...brrWLRbagYCa0w

scroll down to Select Edition > click the pointer at the right and select Windows 10 ( 1st one on the list ) > click Confirm.
Click the pointer and select Language > make sure you pick the same language the computer is now running > click Confirm
Select the bit version, 32 or 64-bit. Make sure you select the same bit version as the computer is now running.
At the bottom, click the pointer next to Save > click Save As > navigate to a folder of your choice > click the chosen folder > click Save
The iso will start downloading to your chosen folder.
When it is done, go to that folder > open the folder > right click at the iso file > click Mount > click Setup.exe
Installation will begin.
It will allow you to keep you files, settings and apps.
No product key is required.
Activation will be automatic.

davidhk
Thanks very much for your time and responses. I only need the fax to send a few faxes and I have found free programs that will do this for me. Basically I do not need to go to a shop but can do it from my home computer. I have had a lot of problems with W8.1 / 10 on my computer and at present it is basically running OK. I therefore do not wish to go through the Repair Install at this time. I will have make a careful note of all these posts so that if in the future there is a more serious problem I will know what to do.
Once again thanks for all your efforts

Polterry said:

davidhk
Thanks very much for your time and responses. I only need the fax to send a few faxes and I have found free programs that will do this for me. Basically I do not need to go to a shop but can do it from my home computer. I have had a lot of problems with W8.1 / 10 on my computer and at present it is basically running OK. I therefore do not wish to go through the Repair Install at this time. I will have make a careful note of all these posts so that if in the future there is a more serious problem I will know what to do.
Once again thanks for all your efforts

You are welcome.
Happy computing.