1.    09 Feb 2016 #1
    Join Date : Jan 2016
    Posts : 9
    windows 10 enterprise

    error 0x80072f78 - can't update or install apps from store


    I am trying to install this app from windows store, and I keep getting this error: 0x80072f78.
    I tried following every guide offered in the first 20 results in google with no luck. I deleted registry keys, reseted the store cache, disabled the antivirus- you name it.
    windows is up to date, and no errors were found in the troubleshoot diagnostic tools (WindowsUpdateDiagnostic.diagcab & Appsdiagnostic10.diagcab).

    I thought it might be something with the proxy settings or security (that are applied via GPO), but my colleagues do not experience these problems.

    So I tried to use a different computer- to check if maybe it is my computer, but the problem persisted.
    At this point I thought it was my account, so I created a new account- But still no luck.

    what the heck??
      My System SpecsSystem Spec

  2.    03 Aug 2016 #2
    Join Date : Aug 2016
    Posts : 1
    windows 10

    I fixed this error by adding a payment option to my Microsoft account.

    No. I'm not kidding.
      My System SpecsSystem Spec


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