1.    09 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 6
    windows 10

    Outlook app (tile)

    ]Hi, I've just upgraded to windows 10 from 8.1 and have tried to set up my email address but when I open the mail tile it has message NOT YET SYNCED - I don't really know what this means.
    Every email address I've tried either says can't get mail or outlook tells me it can't find it.
    I've tried everything I can (following lots of info on websites and microsoft's own "help page").
    I don't really want to have to open a browser every time I want to look at or send mail.
    I want the notification message and the ping!
    I'm a bit of a novice so can anyone help me PLEASE.
    Last edited by Eileen; 09 Feb 2016 at 09:58.
      My System SpecsSystem Spec

  2.    09 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 1,648
    64bit Win 10 Pro ver 1607 Build 14393.105

    Hello Eileen and welcome

    I'm assuming you are using the new W10 mail app. If you click on its settings (cog icon at bottom left) you can access Manage accounts and select the outlook mail account to reach the box as shown below:
    Click image for larger version. 

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    Then you can select Change mailbox sync settings and scroll down to turn on the Email sync.

    Click image for larger version. 

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    This is the first thing to check but my apologies if you have already done this.
      My System SpecsSystem Spec

  3.    10 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 6
    windows 10

    Outlook app

    Thanks for the help. I've checked everything is as you've suggested. The only difference on my page is that the server says

    I've tried the tile again after making the changes but it still not synced. Driving me up the wall!
      My System SpecsSystem Spec


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