1.    03 Dec 2015 #1
    Join Date : Jul 2015
    Posts : 78
    Windows 10 Pro x64

    Windows Store Apps update fails

    All Windows Store apps that I have fail when they are automatically updated. Here's what I just got in my event log.

    Event ID 20 - Installation Failure: Windows failed to install the following update with error 0x80070002: OneNote.

    When I go into the Store and look at the update it shows the update as having had a problem. I can click on the spinner icon which downloads and installs the app so all is not lost.

    I don't have any other problems with Windows Update. Other than Store apps they all automatically install just fine. I've seen lots of various solutions for WU problems but I haven't found one specifically for Windows Store updates. I'm hesitant to try one of these solutions since WU works fine except for Store apps as I mentioned.

    Any ideas on getting this working again. I tried clearing the the Store cache but that didn't work. Store updates are not a regular occurrence so seeing if something works might take some time.
      My System SpecsSystem Spec

  2.    03 Dec 2015 #2
    Join Date : Jul 2015
    Posts : 78
    Windows 10 Pro x64

    I ran WSReset.exe. Let's see what happens.
    Last edited by streetwolf; 03 Dec 2015 at 16:36.
      My System SpecsSystem Spec

  3.    09 Dec 2015 #3
    Join Date : Jul 2015
    Posts : 78
    Windows 10 Pro x64

    I'm still having this problem. I assume that the Store update procedure is different from the normal WU for patches, products, etc. I tried the method of deleting certain files from Windows\SoftwareDistibution to fix WU problems which didn't work for my Store apps either. Is there a similar procedure to fix Store update problems?
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Store Update Apps Automatically - Turn On or Off in Windows 10
Turn On or Off Automatic Download and Install of App Updates by Store in Windows 10 The Windows Store offers various apps that users can browse through, purchase, or get for free to download and install to their Microsoft account in Windows 10...
Major Update Fails To Resolve Apps Problem
My upgrade form W7 to W10 was a disappointment in that none of the apps that had to connect through MS Edge worked due to connection failure. All other browsers work fine and I had hoped this first major update would fix things. Thanks for DA MS. If...
Network and Sharing
Solved Cannot install or update Apps Windows Store , error 80073DOA
I cannot install anything from Windows Store. It will down load normally & then fail with error 80073DOA. Updates to Apps also fail to install with the same error. I have run wreset ( several times) but still no joy. Date & Time Zone are correct. ...
Software and Apps
Setting the manual update of the Store apps for all users
Hi In Windows 10, how do I set the manual update of the Store apps for all users? Thanks Bye
Software and Apps
Store fails to update
Hello! i just installed windows 10 preview and everything went fine. When i tried to open store after finishing the windows update an error prompted. There was a message saying "Well , this is embarrassing . We can't seem to start the store update...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:37.
Find Us
Twitter Facebook Google+

Windows 10 Forums