1.    31 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 4
    Windows 7

    Cortana - Unable to sign into MS account


    I've upgraded to Windows 10. I'm trying to set up Cortana (in UK) and I'm stuck with a sign in problem with MS account.

    I know my MS account password but the next window asks for my previous password, which I don't remember. In fact, I didn't have to log in to my local account. I've tried several different passwords and I've tried it 'blank' but to no avail.

    So, I'm stuck! I can still use my machine ok but I can't finish setting up Cortana

    I'm hoping someone can help, please. It would be much appreciated.

    Many thanks
      My System SpecsSystem Spec

  2.    01 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 4
    Windows 7


    I'm still hoping someone can help, please?

      My System SpecsSystem Spec


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