VLC and PowerDVD Crash After Windows 10 Upgrade

Chris2005 · 10 Aug 2015

My dad upgraded to Windows 10 a few days ago, however, now VLC and PowerDVD crash for some reason... they were working perfectly fine before the upgrade.

For VLC, the video will freeze, but the audio will keep playing, but when you move the cursor to a point in the program, it just closes and crashes. However, there is no error report in the Event viewer.

Likewise, using PowerDVD 15 to play the same video, will completely freeze, both video and audio will freeze. He hasn't tried playing an actual DVD/BD yet.

He plays the video in the "Movies & TV" app and it plays fine.

I'm at a loss for a solution, I've uninstalled VLC and reinstalled it. I use the same two programs and have had no issue.

Auron117 · 10 Aug 2015

Having the same problem however it is not just vlc its any program which displays video including the ones which come with windows 10.

Chris2005 · 10 Aug 2015

Auron117 said:

Having the same problem however it is not just vlc its any program which displays video including the ones which come with windows 10.

Hmmm, it's odd. The Movies & TV app works fine. My little brother can play games fine as well.

So far it's VLC, PowerDVD and I think Windows Media Player.

I've not had any issues in VLC, etc.

Joergi · 10 Aug 2015

Your issues seem not to be identical, but rather similar. I guess that if you solve it for one of those programmes, you might also have the solution or you might already have solved it for the others. Let's start with VLC player:

Just to make sure: You are using the newest version of VLC player, right? To be honest you have already tried the stuff, which I would have advised you to do. Have you tried in a VLC forum? I guess they are way more experienced with crashes of "their" software than we here are.

Chris2005 · 10 Aug 2015

Well, it wasn't just VLC, PowerDVD was crashing as well.

I contact Microsoft Support and they said to try resetting Windows, so I did, and I'm reinstalling his primary programs right now, including VLC.

Dch48 · 10 Aug 2015

I don't have VLC, but PowerDVD 15, Media Player Classic Home Cinema, and Windows Media Player work perfectly with all video formats. The only glitch with PowerDVD is that you have to turn off the True Theater enhancements when playing a BluRay otherwise it gets extrememely choppy. You can leave them on for DVD's and videos though.

Chris2005 · 11 Aug 2015

Dch48 said:

I don't have VLC, but PowerDVD 15, Media Player Classic Home Cinema, and Windows Media Player work perfectly with all video formats. The only glitch with PowerDVD is that you have to turn off the True Theater enhancements when playing a BluRay otherwise it gets extrememely choppy. You can leave them on for DVD's and videos though.

Well, redid Windows 10 using the reset function and played a video all the way through in VLC with no issue.

Auron117 · 15 Aug 2015

it appears that the latest updates have fixed the issue.

Auron117 · 15 Aug 2015

right after i commented last night i started having issues again. It would seem that, for me at least, when a new windows 10 update comes out new nvidia drivers come as well. After the windows 10 update i started having issues again. I noticed that nvidia was prompting an update which after doing seems to have cleared up the issue. If this keeps up in similar fashion I will revert to windows 8 as this is getting a bit ridiculous.

XweAponX · 16 Aug 2015

VLC is pretty sensitive to media that has imperfections, also are you using the Tile version, or the desktop version?

Usually what happens is VLC will detect a part of the video file that has a problem, and it tries to fix it. It's worse with AVI files but usually VLC will repair the indexes before it starts playing. Also, the location of the media can affect how it plays, if the media is on a networked drive, sometimes it won't play smoothly. Or, on a HDD that's slower or has bad sectors. I'd start by running CHKDSK on whatever HDD you have your media stored on, make sure there are no bad sectors, Also, make sure it's been defragged/optimized, cos that affects playback.

I run Raxco Perfectdisk 13 on my Windows 8 machine, but it does no work in 10, you need Raxco Perfect Storage. It runs on a schedule, optimizes my drives starting at midnight every night.