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  1.    05 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    File Explorer crashes after Right Click in Desktop

    Hello everyone!

    I'm loving the new Windows 10! But this problem is really bugging me.

    Whenever I right-click a file anywhere on the Desktop, the File Explorer crashes briefly and then comes right back up. This does not happen anywhere else, only on the Desktop.

    I tried going to "HKEY_CLASSES_ROOT/*/shellex/ContextMenuHandlers" with RegEdit and removing some of them, but to no avail.

    Anything to point me in the right direction or any suggestions?
    Thank you in advance!
      My System SpecsSystem Spec

  2.    05 Aug 2015 #2
    Join Date : Jul 2014
    San Jose, California
    Posts : 1,871
    Ubuntu14.04x64 MintMate17x64 Win10Prox64

    Download: ShellExView - Shell Extension Manager For Windows
    NOTE: download version 1.97 or later, else Restart Explorer won't work in step 4

    1. This program does not require installation, just right click and run as Administrator
    2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu. Also put check marks as shown
      Click image for larger version. 

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    3. Click on the screen, Hold down CTRL Key+A to select all then click on the red button on top left corner to disable all.
    4. Click on the Options again and select Restart Explorer
    5. Now try to right click on desktop to see if it fixes your problem. If it does then start to enable one by one and repeat step 4 until the problem occurs again, that's the offending extension.

    Last edited by topgundcp; 30 Jun 2016 at 14:00. Reason: More info
      My System SpecsSystem Spec

  3.    05 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 4
    Windows 10

    Quote Originally Posted by topgundcp View Post
    Try this to see if it helps. It's for Windows 8 but will be the same for 10:
    Solved Right Click Menu Lag on my pc
    I have ShellExView downloaded already, but I didn't know how to properly use it. Thank you for that helpful link.
    I disabled all the "pink background" entries (installed by a third-party app) and it really did fix it (at least for the moment it seems).
    Thank you very much!

    Note: It seems the "Restart Explorer" option doesn't work on ShellExView. It only closes File Explorer and leaves you with a black screen. For anyone having the same problem, I restarted File Explorer by going to Task Manager (Ctrl+Alt+Delete) and opening a new process "explorer.exe".

    Thank you again Topgundcp!
      My System SpecsSystem Spec

  4.    26 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 1
    Windows 7 Ultimate

    In Windows 7 IO have deleted entry from

    Works immediately.
      My System SpecsSystem Spec

  5.    14 Mar 2016 #5
    Join Date : Mar 2016
    Posts : 2
    Windows 10 Professional

    It seems that there's a bunch of misbehaving shell extensions for Windows 10, but...
    Here's what fixed this for me...
    Using the ShellEx program...
    Through the process of elimination I disabled the SpyBot Search & Destroy Shell Extension, and, instant SUCCESS.
    Be Aware, I disabled this once, enabled it again and it continued to work properly until a reboot, then it was right back to where it was.
    Click image for larger version. 

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    Last edited by sthomas128; 16 Mar 2016 at 09:33.
      My System SpecsSystem Spec

  6.    15 Mar 2016 #6
    Join Date : Mar 2016
    Posts : 1
    Windows 10

    Uninstalling MalwareBytes seemed to have fixed it for me.
      My System SpecsSystem Spec

  7.    22 Mar 2016 #7
    Join Date : Mar 2016
    Vienna, VA
    Posts : 1
    Windows 10 Pro

    I was having the right-click issue with Windows 10 File Explorer, too and found this thread. In addition, over time Explorer would become non-responsive when clicking the Start button. I downloaded ShellExView and through trial and error, found that the Carbonite context menu was the culprit. After disabling that, all is right with the world. Thank you for posting on this topic!!
      My System SpecsSystem Spec

  8.    02 Apr 2016 #8
    Join Date : Oct 2015
    Posts : 4
    Win 10 Build 10240

    Disabled SpyBot Search&Destroy in the context menu fixed my issue.
      My System SpecsSystem Spec

  9.    10 May 2016 #9
    Join Date : May 2016
    Posts : 3
    win 10 pro

    thanks buddy. The spybot solution worked for me... much appreciated for doing the hard work
      My System SpecsSystem Spec

  10.    11 May 2016 #10
    Join Date : Mar 2016
    Posts : 2
    Windows 10 Professional

    You're Welcome.
    Glad It Helped...
      My System SpecsSystem Spec

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