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  1. Join Date : Jan 2015
    Posts : 16
    Win10 Tech Preview
       04 Aug 2015 #1

    Nitro Reader 3 Create PDF locks print queues.


    From my experience on 2 Win 10 machines, beware of creating a pdf using Nitro Reader 3. On both machines the print function hung, and all print queues got stuck. Even a restart did not fix the problem (because, I presume, the issue was in the print queues themselves). The only way I found to resolve the issue was with a System Restore..... and this option is apparently turned OFF by default in Win 10.

    For now, I suggest uninstalling Nitro Reader 3, and using the built in Microsoft Print to PDF instead. (Also turn on System Restore!) For reading PDFs, if, like me, you don't like Adobe Reader, Edge works fine!

    Has anyone else experienced this problem?
      My System SpecsSystem Spec


  2. Join Date : Jul 2015
    Posts : 62
    10
       04 Aug 2015 #2

    Same experience here. Miss nitro.
      My System SpecsSystem Spec


  3. Join Date : Jan 2015
    Posts : 16
    Win10 Tech Preview
       04 Aug 2015 #3

    cyberSAR said: View Post
    Same experience here. Miss nitro.
    Me too.... and I can't figure out how to report the problem to the developers. The links on their home screen lead me to a forum that won't let me sign in with Facebook, and won't let me create a new account. (From their forum: "Nitro Reader does not offer self-registration, please contact your company representative for further information."!) Also, there are only 5 postings on their forum, the last sometime in 2013!

    I know its a free product but surely they want some feedback from users?!
      My System SpecsSystem Spec


  4. Join Date : Aug 2015
    Posts : 86
    Windows 10 Pro
       04 Aug 2015 #4

    Have you used PDF995? I use it in Windows 10 and it works flawlessly.
      My System SpecsSystem Spec


  5. Join Date : Aug 2015
    Posts : 1
    Win10
       06 Aug 2015 #5

    Same Issue


    greybat said: View Post
    From my experience on 2 Win 10 machines, beware of creating a pdf using Nitro Reader 3. On both machines the print function hung, and all print queues got stuck. Even a restart did not fix the problem (because, I presume, the issue was in the print queues themselves). The only way I found to resolve the issue was with a System Restore..... and this option is apparently turned OFF by default in Win 10.
    I didn't need to do a restore. I deleted the Nitro folder from the "Program Files (x86)" Folder then deleted the Nitro PDF entries from the registry using Regedit. Rebooted and seems OK now.
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Posts : 3
    Windows 10
       17 Aug 2015 #6

    Nitro Pro creates same problems as Nitro Reader for Win 10


    It isn't just the Reader product. I have Nitro Pro 8 and when I use it as the printer driver it wipes out printing for every application. Not only Office 265apps but even Notepad++ hangs when trying to print. Reinstalling Office 365 cleared it up, though. Haven't verified it is the print queue but that seems reasonable. Too bad. But at least I can use Nitro for all my PDF editing still. The issue is that the built in Office PDF export cannot produce the highest resolutions that Nitro can. It matters for graphics but not so much for text.
      My System SpecsSystem Spec


  7. Join Date : Oct 2013
    Covington, Louisiana
    Posts : 519
    Windows 10 Pro 64
       18 Aug 2015 #7

    I had Nitro PDF hang in the middle of printing. I did a restart and then was able to go into Device and Printers and it showed 1 job in Nitro PDF que and I was able to cancel it. No problems using other printers after that. Still use Nitro PDF but not the printer part.

    I now open Nitro PDF and use Create from File to convert to PDF.

    Jim
      My System SpecsSystem Spec


  8. Join Date : Aug 2015
    Posts : 2
    Windows 10 - and 8.1, and Linux...
       18 Aug 2015 #8

    This is a simple permissions problem. Nitro does more than simply printing - and Win 10 has separate permissions for "Manage Documents" and "Print Documents". After installing Nitro and/or clearing any hanging print queues - go into Printer Settings for Nitro and add the manage documents privilege to the Nitro user.
      My System SpecsSystem Spec


  9. Join Date : Aug 2015
    Posts : 3
    Windows 10
       18 Aug 2015 #9

    BruceG said: View Post
    This is a simple permissions problem. Nitro does more than simply printing - and Win 10 has separate permissions for "Manage Documents" and "Print Documents". After installing Nitro and/or clearing any hanging print queues - go into Printer Settings for Nitro and add the manage documents privilege to the Nitro user.
    Where do you access those permissions in Win10? I reinstalled Nitro Pro 8 but don't find config options in the App. And only find Reader 2 and Pro 8 listed in Print Queues in the Control Panel and not under Printers. Only my physical printer shows up there. And Properties for Print Queues only allows me to choose the driver (inf) file.
      My System SpecsSystem Spec


  10. Join Date : Aug 2015
    Posts : 2
    Windows 10 - and 8.1, and Linux...
       18 Aug 2015 #10

    Go to the Control Panel- right click on the start button.
    Control Panel\Hardware and Sound\Devices and Printers
    You should see NitroPDF creator on the list of printers here.
    Launch the printer window by double clicking on the icon. Then select Properties > Security >
    Make sure Manage this Printer and Trint are enabled for everyone.
      My System SpecsSystem Spec


 
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