Microsoft Store Issue

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  1. Posts : 22
    Windows 10
    Thread Starter
       #11

    Dude said:
    Press Type run, select run and enter wsreset.exe

    Try this also

    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums
    A friend of mine who also recently updated to Windows 10 also suggested running wsreset.exe I did that, and it appeared to fix nothing at all. I am off of my desktop for now but I will try your second suggestion when I get back on later. Thank you!
      My Computer

  2.    #12

    OK, please post back with your result's either way.
      My Computer


  3. Posts : 22
    Windows 10
    Thread Starter
       #13

    COMPUTIAC said:
    OK, please post back with your result's either way.
    I looked at the tutorial on how to switch to a Microsoft account instead of a local account. I have actually already tried this and mentioned somewhere before in this forum post. When I get to step two in this tutorial, I click "Sign in with a Microsoft Account instead," but nothing happens; this I have already tried, you should be able to see that in the video I posted.
      My Computer


  4. Posts : 22
    Windows 10
    Thread Starter
       #14

    Dude said:
    Press Type run, select run and enter wsreset.exe

    Try this also

    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums
    I have tried both of these steps already and still, when I click "Sign in with a Microsoft Account instead," nothing happens, I believe this can be seen in the video I posted. Thanks for the suggestions, though.
      My Computer


  5. Posts : 22
    Windows 10
    Thread Starter
       #15

    I found another forum post, it seems I am not the only one having these issues:

    I tried one of the fixes mentioned:

    Originally Posted by kmr
    I had the same problem after upgrading from Windows7. I managed to solve the problem by adding a new user account manually with cmd.

    Run cmd as administrator and
    use the following commands:

    net user /add useraccountname mypassword

    net localgroup administrators useraccountname /add

    net share concfg*C:\\/grant:useraccountname,full

    net user useraccountname

    Now there's a new user account created with the name: "useraccountname" and password: "mypassword".
    For me it was possible to switch to the new account and in the new account I was able to sign in to my Microsoft account.

    Unfortunately, the command: net share concfg*C:\\/grant:useraccountname,full did not work for me and I could not figure out what else to try. What I was able to do with this fix was create another user account. I logged into that account hoping that the problems would be fixed. Unfortunately even on that account, I had the same problems that I am having on this one.

    Can't login to MS Account because nothing happens after clicking - Windows 10 Forums


    Last edited by ZJE123; 02 Aug 2015 at 13:08.
      My Computer


  6. Jsc
    Posts : 6
    Windows 10
       #16

    I have ran into this issue as well, it seems this is a bug for those that upgraded from windows 7 from what I have gather so far. From having searched all over different sites there does not seem to be any type of known fix for this at all. Other then not being able to use the features Microsoft is touting and makes windows 10 great can't be used at all. That said the upgrade went perfectly fine for me and Windows 10 has been great other then this annoying bug.
      My Computer


  7. Posts : 22
    Windows 10
    Thread Starter
       #17

    Jsc said:
    I have ran into this issue as well, it seems this is a bug for those that upgraded from windows 7 from what I have gather so far. From having searched all over different sites there does not seem to be any type of known fix for this at all. Other then not being able to use the features Microsoft is touting and makes windows 10 great can't be used at all. That said the upgrade went perfectly fine for me and Windows 10 has been great other then this annoying bug.
    So this is a known bug with previously Windows 7 users? Hopefully that means there is an update on its way to fix it because I have seen my friend use Cortana (he had Windows 8.1) and I really want to try it out now, but can't I also want to download some new apps from the app store too.
      My Computer


  8. Jsc
    Posts : 6
    Windows 10
       #18

    ZJE123 said:
    So this is a known bug with previously Windows 7 users? Hopefully that means there is an update on its way to fix it because I have seen my friend use Cortana (he had Windows 8.1) and I really want to try it out now, but can't I also want to download some new apps from the app store too.
    Well I can't say it's for sure that that specifically, but doing my research for the last day or so having this issue, I came to that conclusion.
      My Computer


  9. Posts : 22
    Windows 10
    Thread Starter
       #19

    Jsc said:
    Well I can't say it's for sure that that specifically, but doing my research for the last day or so having this issue, I came to that conclusion.
    I can confirm that resetting your computer solves the problem. Of course, this is a time consuming process but if you deem it worth the time, it does work.
      My Computer


  10. Jsc
    Posts : 6
    Windows 10
       #20

    ZJE123 said:
    I can confirm that resetting your computer solves the problem. Of course, this is a time consuming process but if you deem it worth the time, it does work.
    What do you mean by resetting? If by going into recovery mode and resetting my PC, then Yea, I did that, a few times at that. It did not change a single thing.
      My Computer


 

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