1.    31 Jul 2015 #1
    Join Date : Jul 2015
    Posts : 1
    Windows 10 Pro

    Calendar, Mail, and other apps not running after Win 10 upgrade

    I installed windows 10 upgrading from Win 8.1 Pro. and some built in apps will not run. The apps won't run are:

    The icons for these are greyed out. When I click on them, I see a window open and instantly close. I can sometimes get a message that says "application cannot load because it is still updating"

    I have MS Office 2013 installed and Outlook works.

    How can I fix this? I cannot find how to complete the "still updating".


      My System SpecsSystem Spec

  2.    17 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 31
    windows 10 Pro 64bit

    Following this thread...
    I am having issues aswell.
    But only my "mail" part of "Mail and calendar" app is not working. But same problem, the app opens the window, then crashes.
    In event viewer it says:
    Faulting application name: HxMail.exe, version: 16.0.6020.4201, time stamp: 0x55ae0de2
    Faulting module name: wlibim.dll, version: 16.0.6020.4201, time stamp: 0x55ae0e69
    Exception code: 0xc0000005
    Fault offset: 0x000000000030323c
    Faulting process id: 0x2b1c
    Faulting application start time: 0x01d0d8eded247258
    Faulting application path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe\HxMail.exe
    Faulting module path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe\wlibim.dll
    Report Id: 3405fed9-88b8-4a93-aaac-20e554ea7a41
    Faulting package full name: microsoft.windowscommunicationsapps_17.6020.42011.0_x64__8wekyb3d8bbwe
    Faulting package-relative application ID: microsoft.windowslive.mail
      My System SpecsSystem Spec


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