Thanks all for the replies.

We've successfully connected before, prior to me upgrading to Windows 10 - that's why I thought Windows 10 might be the issue. Nothing else has changed.

I'll try the...

I'm on Windows 10, my Dad on Windows 7.

I just tried to help him out using Remote Assistance and it refused to connect - could this be due to the mismatch in Operating Systems?

Thanks,

jra505

Mesh?

Even when looking at bbc.co.uk/news ?

I think Edge is the culprit. I'm experiencing and a load of other people are too.

yep, can confirm that works - thanks!

When I try that, I get this error:

28143

Thanks very much for the post.

Unless I've misunderstood, those instructions are for creating a bootable USB from which you can install a fresh installation of Windows 10. All I am after is a...

Hi,

I've just upgraded.

I was previously on 8.1 and frequently used System Restore and Backup to generate a recovery image of my windows installation. In the event that I ever needed to restore...