Hi Brink,

So I have just performed a repair install as you advised, but I still don't have the option "Data Usage" available under the settings on the left menu!!
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Now thankfully I can...

I think that is the only option I have, I will give it a go later.


I have been searching and found that the files related to data consumption under "C:\Windows\System32\sru" are there, and after...

I have tried a lot of fixes before I post, but none fix that unfortunately.

I tried:
- Run the network troubleshooter several times.
- Resetting the wireless driver as...

Yes, the option is available but it doesn't change, always off!

Hi Brink,

I don't have the option "Data Usage" available under the settings!!

It was available before and I used it several times, now it's gone!
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How can I restore this option ?

Hi Brink,

When I try to view metered options via Command Prompt, it shows "Not available"
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Also if I tried to set parameters using CMD, it doesn't change.
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Here is V2 log

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I wonder, can you know from these what was causing the issues and got fixed ?

I successfully upgraded to version 1909 without a clean install. :party:

Here is what I done.

I have been searching for a fix and found this, stating that this update KB4541335 to address some...

So, my only option now is to run these tests for about 5 days and it may or may not fix the issues !!!

The repair upgrade needs repair !! :confused:


I just give up, I will start to back up my...

Intel Driver and Support Assistant wasn't able to find any updates, so I installed the one downloaded from DELL website.

I read somewhere that removing GPU drivers help with the issue, so I...

Same error as before.

For point (10)
Intel Driver and Support Assistant didn't find any updates, and it couldn't run from safe mode gives error (Sorry, something went wrong while trying to...

setupdiag log:
270907

V2 log:
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Antivirus & Firewall used: Eset Internet Security (I turned it off during 2nd try of installation with no change).

I don't use any drive encryption...

When I'm installing an in place upgrade repair for Windows 10 it doesn't detect any problems, the installation were very smooth, but when the installation is done and says "Your PC will restart in a...

Both A12 and A10 crash.

I'm not trying to rollback or something.

I thought may be the problem was with A12 file, so I tried with A10 to see what would happen.

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@zbook

I don't get what are the issues with the webcam.
For the battery I guess there's nothing we can do, it's aging factors.

I posted at Dell community days ago with no response.


Here are images...

SO, Windows should be able to process and extract this file without the need for any 3rd party software.

Then why my system doesn't extract this file by itself ? What is wrong ?

I even...

Thanks for the info and help given, really appreciate that and can't thank you enough.

I don't have CCleaner installed now, I was asking which I should be using as I seen somewhere in another...

I have never used system restore or needed to before, I had it turned off to save space that's why there is no restore points but I may consider using it.

I still have "Driver Easy" installed just...

I uninstalled then reinstalled the Intel chipset drivers under safe mode and then restarted, the HDD is now back to working properly. I hope it will stay that way.

I tried before first posting...

I may consider a clean install for windows after I get version 1909, but I really hate this process.

Will it be enough to do Windows refresh or I had to go with Windows reset or what is the best...

Please find my response in red above.

Now that the HDD is not readable by Windows, shall I proceed with chkdsk without it or what ?

Thanks for pointing that out, really didn't notice that!!!

It's showing the warning for battery, now I get worried even more. :shock:
- Battery - Warning

I have ran a Quick Test before, first...

Already working on them.

I use "Driver Easy" for keeping my drivers up to date as sometimes I can't find the right update matching the driver for my Laptop and it's really easier to use one...

Thank you very much, updated successfully under Windows. :party:

So how did you extract and get all the files?

And why the file is not installing at my device ?



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I tried this before and got a warning with 7-Zip
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Also the final size of the extracted folder is way smaller that the actual file, which is weird IMHO.
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