Thanks to all of you for your help. It's been a rush, and I'll continue to lurk when I can, in case I can help someone else. :)

Airpilot

FWIW, I downloaded and ran CrystalDiskInfo v.6.8.2, and, alas, it can't find my NVMe SSD on my Dell XPS 13 - "Disk Not Found". Their version notes state that they are aware of specific NVMe drives...

So, as promised, I called Dell Tech Support moments ago, and reported the same test findings to them that I've reported to you. They confirmed the same information you all have been offering: the...

True. Consider it done, and thanks. :)

Any other comments about this thread before I close it as Solved?

Thanks to everyone for your invaluable assistance! :D

That's true. Maybe I should call to let them know that their SupportAssist software is reporting Extended Test results that are misleading and therefore unhelpful. They might listen and make...

So, my XPS 13 laptop passes the SFC, the F12 hardware diag., and all but the Extended testing offered by SupportAssist? Would you agree that basically there's evidently no real problem with this...

Thanks to both of you. I have attached a CBS.zip to this post, with two CBS.log files compressed. The files contain results of two separate test runs each, as I remember.

When I mentioned Backup...

Simrick, Slartybart and MoxieMomma (love these handles!):

So, I've taken your advice, at least part of it.

I ran the F12 extended hardware testing, and everything passed. I've also run...

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Simrick:

I've had inconsistent luck with your suggestions,...

Simrick... Thanks for your guidance. I'll try your suggestions today and get back to you.

Kyhi... From the SupportAssist program on my XPS13, not online, thanks.

Airpilot

Greetings:

I own a new Dell XPS13 (9350). Seems to work properly, but I have questions about Dell SupportAssist Test results. When I ran the Simplified System test series (10 minutes), I got a...