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Type: Posts; User: Smiley1

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  1. Replies 5 Views 1,128

    Here's what's happened so far with my...

    Here's what's happened so far with my troubleshooting.

    I cleared the history from the Microsoft Edge browser only. I couldn't access the login page for the government site at all.

    I turned...
  2. Replies 5 Views 1,128

    Thank you, I'll look into that. I had issues...

    Thank you, I'll look into that. I had issues with Microsoft Edge, Firefox, and Google Chrome.

    FWIW, I am getting the message that the connection was reset when I try to log into the government...
  3. Replies 5 Views 1,128

    Unable to log into certain secure websites on Windows 10 laptop

    Hello,
    I am unable to log into certain secure websites on my Windows 10 laptop. The ability to navigate within my bank's website is hit and miss. I cannot log into the government services site at...
  4. Thread: HEIC conversion tool by Smiley1
    Forum: Software and Apps
    Replies 4 Views 9,240

    Thank you! I'm familiar with Irfanview from many...

    Thank you! I'm familiar with Irfanview from many years ago, I didn't know it was still available. I did come across copytrans online, I just wanted to see if it was safe.
  5. Thread: HEIC conversion tool by Smiley1
    Forum: Software and Apps
    Replies 4 Views 9,240

    HEIC conversion tool

    Hello,

    I am wondering if any of you have a tool you could recommend to convert HEIC image files to jpg. I would like to be able to keep the original HEIC file just in case. I've got a bunch of...
  6. Thread: Updates installing more than once by Smiley1
    Forum: Windows Updates and Activation
    Replies 2 Views 1,406

    An update to the update! :chuckle: Ok, thanks!

    An update to the update! :chuckle: Ok, thanks!
  7. Thread: Updates installing more than once by Smiley1
    Forum: Windows Updates and Activation
    Replies 2 Views 1,406

    Updates installing more than once

    Sorry if this is a dumb question, but I just realized that KB4023057 has installed itself 3 times--November and December, 2018, and January 2019. KB4100347 has installed twice: once on January 29...
  8. Thread: Updates breaking network connection & sound by Smiley1
    Forum: Windows Updates and Activation
    Replies 8 Views 2,358

    Thank you, I'll take a look at that tutorial. ...

    Thank you, I'll take a look at that tutorial. Very helpful. I wish Windows Update had made it easier to disable that without having to modify the registry.

    I'll mark the thread solved.
    ...
  9. Thread: Updates breaking network connection & sound by Smiley1
    Forum: Windows Updates and Activation
    Replies 8 Views 2,358

    Thank you. My laptop is by HP, and it has an...

    Thank you. My laptop is by HP, and it has an "assistant" that checks for updates. Hopefully it would steer me towards drivers that are compatible with what is installed. I don't know if computer...
  10. Thread: Updates breaking network connection & sound by Smiley1
    Forum: Windows Updates and Activation
    Replies 8 Views 2,358

    The wireless is Broadcom, the ethernet and sound...

    The wireless is Broadcom, the ethernet and sound are Realtek.

    I suspect I might need driver updates for these. (I don't like updating drivers, had a bad experience with an incompatible sound...
  11. Thread: Updates breaking network connection & sound by Smiley1
    Forum: Windows Updates and Activation
    Replies 8 Views 2,358

    Updates breaking network connection & sound

    I'm running Windows 10 Home, version 1803, build 17134523.

    The last 2 updates, KB4023057 and KB4100347, have both resulted in my having no network connection and no sound on my laptop after these...
  12. Thread: Hitmanpro.alert, latest update slowing down computer? by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 4 Views 3,835

    Update: I am in contact with HitmanPro Alert...

    Update: I am in contact with HitmanPro Alert support. I was told that HitmanPro Alert is meant to run alongside Windows Defender. We are going to be doing some selective troubleshooting with...
  13. Thread: Hitmanpro.alert, latest update slowing down computer? by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 4 Views 3,835

    I'm just going to add a list of what protection...

    I'm just going to add a list of what protection HitmanPro Alert provides:
    Antimalware (doesn't specify, just says protection against malware files)
    Exploit mitigation re browsers, MS Office apps,...
  14. Thread: Hitmanpro.alert, latest update slowing down computer? by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 4 Views 3,835

    Yes. It was my understanding that HitmanPro...

    Yes. It was my understanding that HitmanPro Alert could run alongside other security software. I turned it back on and the computer is performing OK right now. When I first posted, it was just...
  15. Thread: Hitmanpro.alert, latest update slowing down computer? by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 4 Views 3,835

    Hitmanpro.alert, latest update slowing down computer?

    Hi!

    I've noticed that my laptop's functions seem quite bogged down for about a week or so. Just everything slow to open, programs slow to execute, whether it's a browser or Outlook or even a...
  16. Thread: Email from a company whose website I was browsing by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 11 Views 2,459

    That sort of thing happens to me all the time.

    That sort of thing happens to me all the time.
  17. Thread: Email from a company whose website I was browsing by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 11 Views 2,459

    Good news, the IP checks out, looks legit. 😊 ...

    Good news, the IP checks out, looks legit. 😊

    I would be interested to know how they got my email address, though. And if there is a way to avoid that sort of thing in the future.
  18. Thread: Email from a company whose website I was browsing by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 11 Views 2,459

    Just looked into how to view full headers in...

    Just looked into how to view full headers in Outlook, I値l do that when Malwarebytes is finished scanning my rig.
  19. Thread: Email from a company whose website I was browsing by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 11 Views 2,459

    @Dalchina: The email looks completely legitimate...

    @Dalchina: The email looks completely legitimate in every detail. It also matches the graphics and discounts mentioned on the web page.

    I just sent them a Facebook message, I値l see what they...
  20. Thread: Email from a company whose website I was browsing by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 11 Views 2,459

    Email from a company whose website I was browsing

    Hello,

    I was wondering how an online retailer could have gotten my email address. I was browsing at their website yesterday, and this morning I received an email from that retailer. I had not...
  21. Thread: Updating your system (100%) by Smiley1
    Forum: Windows Updates and Activation
    Replies 4 Views 13,824

    Got my desktop back. Windows installed MSRT, but...

    Got my desktop back. Windows installed MSRT, but an update to 1803 failed to install. I just wanted to know if was normal for it to sit at 100% like that. I’ll try again another day. Or, knowing...
  22. Thread: Updating your system (100%) by Smiley1
    Forum: Windows Updates and Activation
    Replies 4 Views 13,824

    Ok, I just forced a shutdown. We値l see what...

    Ok, I just forced a shutdown. We値l see what happens. Thanks, Ben.

    I had no hard drive activity at all. I知 just trying to boot Windows now. At least the hard drive light is on.

    Now...
  23. Thread: Updating your system (100%) by Smiley1
    Forum: Windows Updates and Activation
    Replies 4 Views 13,824

    C’mon, guys, please? All I want to know is if...

    C’mon, guys, please? All I want to know is if this is normal for this particular update. Has this happened to anyone else?
  24. Thread: Updating your system (100%) by Smiley1
    Forum: Windows Updates and Activation
    Replies 4 Views 13,824

    Updating your system (100%)

    Walked into the office to see a black screen and spinning wheel. Checked about 15 minutes later, and had the message mentioned in the title of this thread, with spinning wheel. There was a blinking...
  25. Thread: Suspicious or Not? by Smiley1
    Forum: AntiVirus, Firewalls and System Security
    Replies 15 Views 9,678

    sml156, I just looked at one of my accounts (a...

    sml156, I just looked at one of my accounts (a hotmail account I use for message boards), and I have a few unsuccessful sync attempts from foreign countries as well.

    Hmmm...
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