Thanks very much for that piece of advice - I'll try it

Thanks for the advice. This was an issue I had for two weeks and which prevented me interacting with the internet until I finally resolved it by reinstalling Win 10 from within although I do have...

OK, thanks for that I had suspected this.
But as I have no disc, it's an HP laptop originally on Win 8 I have a problem. I have been thinking of formatting the laptop and reinstalling Win 7 which...

Yes, numerous times. It finds driver then the message appears 'cannot install, a device on your system is not functioning'.

Thanks for that but I did not have PC Cleaner before the infestation. In fact in 20 years of using the internet I have never purchased any anti virus , malware, etc before this and relied upon AVG...

Have use Win 10 successfully since released. two weeks ago I began being besieged by immovable persistent popups. Since then I have scanned HP Pavillion laptop with Norton, PC Cleaner, Reimage and...

Following a necessary reset of Win 10 I have no audio at all. When going to IDT High Definition Audio codec in device Manager and initialising reinstall Driver, the driver is found but installation...