hello

I use AVG Anti-virus which is free and wonderful and I would recommend it.

Just want to leave an update from someone who's having the same issue: I did a fresh installation of Windows 10, and the problem still occurs. Going to contact ASUS for help.

Okay, just a quick question though, if it's okay? OP said they didn't want to clean re-install Windows, but it's possible for me. Does re-install windows mean format the drive and install the new...

I'm having the exact same problem (except I'm nowhere near as technically knowledgeable and a lot of this is hocus pocus to me), but any help would be greatly appreciated. I have an ASUS laptop as...