I appreciate that advice. I will try it. Thanks again!

Thank you so much for all of the info & your time.

Could I use the ISO images in the screenshots I provided? There is an option to Mount. However I am a bit confused on the last screenshot where it has 3 files all on the same date. Which one would I...

Thank you. Any ideas on rolling back Windows 10?

I upgraded to Windows 10 when it was free. My laptop did fine but with subsequent upgrades the performance is very slow. Is there a way I can go back to the original Windows 10 & stay there with no...

Thank you all for your tips! I have a lot of photos & genealogy documents so I will need to put them on the HDD.

I had to send my HP Envy back as it was defective. I am in the process of picking out a new one & I would like to know if having a SSD & HDD would be best for photo editing? I have read so many...

Thank you for your reply. I placed my pic in my thread that way because I could make it bigger. I will insert per the instructions. Please let me know if you can read this new one. Thank you.

...

My SSD does not look like it is correctly partitioned. I did not add any partitions so I guess it came like this. I just bought it a couple of months ago. There is a Basic Partition 260MB, 100% Free,...

Thank you mrgeek! Appreciate your help.

Thank you! Sorry it took so long to get back to you but I have been sick. So far it looks like everything is as it should be after following your instructions.

Thank you for your reply. The user names on my sign in screen are: Mary Johnson m*****@outlook.com, mkj307 - local account, Administrator, Robert Johnson -r******@hotmail.com.
The double folders...

Somehow I end up with extra user names on the start up screen where I sign in with my MS account. I created a local account as administrator, I have my MS account as administrator & I created an...

None of these options worked for me until Saltgrass posted option #4. Worked like a charm. Thank you Saltgrass. I wasn't even aware that you could access your files like that.

Thanks for your reply. I have never used that but I downloaded it. How do you use Kyhi's rescue media to transfer files?
Also, the Asus support told me that if I changed my boot options I could then...

I am running Windows 10 & have a corrupt user account. I created the new account but can't transfer my files because I get a "file in use" message. I can't find the file in Task manager to end task. ...

Thanks! That is great information.

My WIndows 10 Asus Laptop will not allow me to optimize my recovery drive & it says it needs it.. Does anyone know what I can do to fix this?
Also I can no longer drag & drop files in File Explorer....

I did not get a message at all either time I used the Command Prompt at boot. Now I do get a ftle in use message when I try to delete it directly from File Explorer. I already have a recovery drive....

Hello Brink,
No. My laptop came with Windows 10 so of course I have no installation media. I went to Recovery in Settings & got to the Command Prompt from there. I entered the proper values, hit the...

I have tried all 3 options at least twice to delete Windows.old & nothing works. I have taken ownership of the Windows.old Folder & subfolders & files & I still get access denied at the command...

Thank you for your help! I check all of my 3rd party software for updates or to see if they are compatible with Win 10. However I'm pretty sure the Toshiba software that came pre-installed is not...

I just installed a new hard drive but it is not SSD. It came with Windows 7 Premium, SP1

My Toshiba Satellite L775D-S7340 was not on the list of laptops that could not run Windows 10 when I installed Win 10 last year. I have had to reinstall 5 times now due to crashes & corrupted files....

Sorry for the delay. I have been in the hospital. First I followed the steps in the following article according to the mail app I am using. The new Windows mail app will not work with MS Office. You...