Yes this is a retail version. I will attempt that and let u know if I had any success.

No dvd it was a usb flash drive that I ordered online. So basically I should remove window reset my sytem with factory restore then try putting a fresh install on my computer

Nope I bought it from b&h brand new cost me $120.00. When I start up my computer its weird I get a screen that says choose your operating system. Then I have 3 choices windows 10 volume 5 Windows 10...

I hope this helps I have narrowed my list of possible corrupt components down to just 3 its either windows, motherboard or cpu. I have a brand new ssd that I am using which windows is installed on...

Sorry but I finally got the computer to work long enough to generate the bug report as asked I just hope it doesn't crash while I am sending this out, fingers crossed.

Question I followed the exact same steps as I already mention above and I got it to work BUT as soon as I try to restart the computer it boots up with a message saying disk scan in progress press...

so in those 30 minutes I downloaded the following my MSi mobo drivers, nivida graphics card drivers, google chrome, uttorent, corsair drivers for water cooler. These were the same programs I...

So scratch that last message computer ran fine for about 30 minutes then it started doing the bsod all over again. So my question is could this be a bad windows copy or is this a system thing like my...

I just wanted to say thanks i finally was able to repair my pc. She works now I just followed the command prompt directions and it worked like a charm. I really appreciate all the help you gave me....

Could this be a motherboard problem ir is this a windows os problem?

Ok well im sort of making progress I can get it to boot up system repair in legacy+ueif where I couldn't before but it still crashes. I am able to get system repair working but I am back at square...

Why does sytem repair only work if I change it from legacy to ueif in my bios?

I wont start up I get a option for start up settings

Debugging
Safe mode
Safe mode with networking
Ect ect

So my bios should be set to legacy+ueif not ueif. I changed it to see what that would do and thats how i got system restore to work. I shouldn't have changed it in my bios settings is that what u are...

Whats the difference with uefi vs legacy mbr im confused on that

What I did was I erased my ssd with my old os and reinstalled it. But as u pointed out this didn't fix my issue so what now.

Everything I did in command prompt came back the operation came back successfully. Now im really confused on this legacy/ mbr and uefi.

I should probably just wipe everything and start fresh, right

Reset this pc or advanced options. Sorry to go step by step with u bit it has been 3 straight days of this blue screen nonsense so I am afraid to do anything else.

Now I have the choose an option screen like u said along time ago.

I have continue
Use a device
Troubleshoot
Turn off pc
What should I select

Holly crap something worked I now have the windows setup screen. With 2 choices repair or install now which should I choose???

Well now I can get the Microsoft window loader to come up but it just gives me the hour glass symbol and nothing more been like this for 5 minutes now. Question if I had say a windows 8 version would...

So this is what I got when I took out the. Battery and hit continue I got the bsod message your pc needs to be repaired there is an invalid object in the boot configuration data store error...

I donkey know I have it plugged into my usb drive is thst what I should be doing. All I have done is removed the battery then turn it back on. I have a black screen with those two options. Would...

So on boot this is what I get it list the processor and all my drives
Detected ata/Atapi devices
Sata port1 sandisk
Sata port2 ssd
all settings were reset to default values
press f1 to run...