I have just resolved a frustrating update issue with help from dalchina and Paul Black who were great. In the end I downloaded the StopUpdates10 app as suggested. It showedthat Windows Update was...

Brilliant the StopUpdates10 app has worked! Many thanks to all contributors and best wishes to you all.

The link goes to a 404 page?

I posted the DISM log in #9

Thanks to all for the help and advice but I think it may be time to throw in the towel and accept that I cannot get any updates, as I don't have the knowledge and experience to interrogate further.
...

I have now downloaded two ISO files, the current 2004 and a more recent update 20H2. Neither will complete the installation process, they stop after about 80% and return me to the desktop?

Thanks again Paul,

The recommendation is to “re-download the update source files, reboot and try the update again”.

What source files are being referred to here?

Hi dalchina this is what I saw:

Microsoft Windows [Version 10.0.19041.572](c) 2020 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>reagentc /infoWindows Recovery Environment...

Thanks dalchina there is 148GB free on C:

Is the screenshot below readable?

311010

Not good news I’m afraid.

The process got as far as 74% on the Installing Windows 10 routine without restarting but then the window closed and returned me to the desktop with a small window saying...

dalchina sincere apologies, guess I was being too hasty:(

This is where I’m unsure, as there is no mention of en-US other than in the registry? The OS itself refers to English (United Kingdom)?

Is the US version English International?

Thanks again dalchina,

Yes that is what I saw. If I look at language from settings then it is shown as English (United Kingdom), when I check as you suggested looking into the Registry editor the...

Thanks Paul and dalchina,

I have downloaded the ISO file from Heidoc, I selected the language as English rather than English International. There wasn't an option for English (United Kingdom) that...

Thanks again Paul,

I hope that zbook comes up with a solution, I’d rather not do an upgrade repair just to restore the ability to get future updates. That seems a bit drastic when otherwise the PC...

Please can you walk me through this procedure?

Thanks

I have zipped up the DISM log file and attached it here.

The dism log file is too large to upload? It is 3.7Mb.

I performed the tasks that Dalchina suggested with the following result:

Windows PowerShellCopyright (C) Microsoft Corporation. All rights...

Thanks Paul,

Here is the result from the scannow and dism tools

Windows PowerShellCopyright (C) Microsoft Corporation. All rights reserved.Try the new cross-platform PowerShell...

I noticed that I have not received any update prompts for a few weeks. When I selected Updates from Settings in the Start Menu I get a message saying that something went wrong and I am unable to...

Thanks again fireberd,

Well its certainly getting more interesting!

I loaded the software on another PC and the printer worked fine. I then reconnected the printer to the original PC and (so...

I'm not getting any errors showing in Device Manager any longer but still no joy getting the printer to work. I have tried different USB cable and USB port without success.

Is there anyway that I...

Oops spoke too soon!

The problem has re-appeared as per the original post 3 days ago?

Fireberd,

Thank you so much, that worked!

This has been working perfectly until today when the print jobs just get stuck in the print queue. Further investigation suggests that the USB connection may not be working, in Device Manager the USB...